At a Glance
- Tasks: Support and manage Microsoft 365 services while improving user experience.
- Company: Join Admiral Group Plc, a leader in tech-driven solutions.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Other info: 24/7 support role with potential on-call duties.
- Why this job: Be part of a dynamic team that enhances workplace technology for everyone.
- Qualifications: Experience with Microsoft 365 and a passion for problem-solving.
The predicted salary is between 60000 - 80000 £ per year.
hackajob is collaborating with Admiral Group Plc to connect them with exceptional professionals for this role. As a Microsoft 365 Engineer, you will have expertise in Microsoft 365 support and administration, have an aptitude for service improvement, identifying issues and supporting projects relying on the technologies you support.
Our core technology stack includes Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, OneDrive, Viva, Copilot and Fabric. This team manages services for the entirety of the workforce, promoting the tools we manage and providing support across the business. The team supports our services on a 24/7 basis so there could be an on-call requirement as part of the role.
- Managing and administering Microsoft 365 systems and services in collaboration with supporting teams.
- Identification and resolution of performance anomalies, system defects and stability issues.
- Provide peer support and knowledge.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Support Engineer in Cardiff
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Admiral Group plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Admiral Group plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Admiral Group plc!
✨Direct Apply to Admiral Group plc
Let's not forget to apply directly through the Admiral Group plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft Support Engineer in Cardiff
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Admiral Group plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Admiral Group plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Admiral Group plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
