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- Tasks: Lead operational delivery for IAM transformation and support agile coordination.
- Company: Join Admiral, a forward-thinking company focused on IAM modernisation.
- Benefits: Enjoy 33 days holiday, flexible working, and opportunities for professional growth.
- Other info: Be part of a collaborative culture that values continuous improvement and innovation.
- Why this job: Shape the future of IAM while working in a dynamic, fast-paced environment.
- Qualifications: Experience in tech or cyber-security, with strong organisational and communication skills.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We’re looking for an IAM Transformation Support Manager to provide hands‑on operational leadership across our Identity & Access Management transformation programme. Reporting to the IAM Transformation Lead, this role focuses on day‑to‑day delivery management, agile coordination, and supporting continuous improvement across IGA, PAM and Access Management. You’ll work closely with Product Leads, engineering teams, operations, and wider business stakeholders to ensure smooth execution of our multi‑year IAM modernisation roadmap. If you thrive in fast‑paced environments, enjoy solving delivery challenges, and bring structure to complex workstreams, this is a fantastic opportunity to shape the future of IAM at Admiral. This role supports remote and flexible working in line with Admiral’s policies.
Key Responsibilities
- Operational Delivery & Support: Provide day‑to‑day operational oversight for IAM transformation workstreams, ensuring activities are well organised, tracked and delivered efficiently. Manage and maintain delivery artefacts including backlogs, sprint boards, action logs, RAID items, and status updates. Support the IAM Transformation Lead with programme‑level coordination, documentation, reporting and preparation for governance forums.
- Agile Ways of Working: Facilitate or support agile ceremonies such as stand‑ups, sprint planning, backlog refinement, retrospectives and showcases. Work closely with Product Leads and engineering teams to ensure work is prioritised, dependencies are clear, and progress is transparent, including resolving issues blocking delivery. Help embed agile practices, promoting iterative delivery and continuous feedback cycles.
- Stakeholder Engagement & Communication: Act as a day‑to‑day coordination point for technology, security, governance and business stakeholders. Translate delivery progress, blockers and risks into clear, concise updates for the IAM Transformation Lead and other senior partners. Support the Lead in preparing communication materials, updates, and presentations.
- Risk, Issue & Dependency Management: Proactively identify, track and manage risks, issues and dependencies across IAM workstreams. Ensure mitigations and actions are captured, owned and progressed in a timely manner. Support adherence to security and regulatory guardrails throughout delivery activity.
- BAU Transition & Continuous Improvement: Assist in transitioning new IAM capabilities into BAU, working with operational teams on support models, SOPs, training and handover documentation. Contribute to process improvement by identifying inefficiencies and recommending enhancements to tooling, workflows or governance mechanisms.
- Team Support & Leadership: Support and coach members within the IAM teams by sharing best practices, frameworks and delivery discipline. Help foster Admiral’s values, promoting collaboration, openness and a positive working culture.
Key Skills, Qualifications and Experience
- Essential: Experience supporting technology or cyber‑security programmes, ideally within an operational or delivery‑focused role. Understanding of IAM domains (IGA, PAM, Access Management) and how they support business and security outcomes. Experience working within agile environments with cross‑functional teams. Excellent organisational, communication and coordination skills. Strong problem‑solving ability, with a structured approach to delivery and risk management. A recognised Certification in Agile Methodologies.
- Desirable: Familiarity with IAM tooling such as Saviynt, CyberArk or Azure AD / Entra ID. Experience maintaining programme artefacts such as backlogs, RAID logs or sprint reporting. Exposure to regulated environments and IAM‑related compliance requirements.
Benefits
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
Disability Confident Leader: As a Disability Confident Leader, for candidates with a disability or long‑term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.
IAM Transformation Support Manager in Cardiff employer: Admiral Group plc
Contact Detail:
Admiral Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IAM Transformation Support Manager in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Admiral's IAM transformation programme and understand their values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the key responsibilities mentioned in the job description. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IAM Transformation Support Manager in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in IAM and agile environments. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you’d keep everyone in the loop.
Highlight Problem-Solving Experience: We love candidates who can tackle challenges head-on! Share examples of how you've approached delivery issues or risks in past roles, and how you’ve successfully navigated them.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Admiral Group plc
✨Know Your IAM Stuff
Make sure you brush up on your knowledge of Identity & Access Management, especially IGA, PAM, and Access Management. Be ready to discuss how these areas contribute to business and security outcomes, as this will show your understanding of the role's core responsibilities.
✨Show Off Your Agile Skills
Since this role involves working in agile environments, be prepared to share examples of how you've facilitated agile ceremonies or supported cross-functional teams. Highlight any experience you have with backlog management and sprint planning to demonstrate your hands-on approach.
✨Communicate Clearly
Effective communication is key in this role. Practice summarising complex information into clear updates, as you'll need to translate delivery progress and risks for various stakeholders. Think about how you can convey technical details in a way that's easy for non-technical partners to understand.
✨Be a Problem Solver
Prepare to discuss specific challenges you've faced in previous roles and how you approached solving them. This could involve risk management or improving processes. Showing that you have a structured approach to problem-solving will resonate well with the interviewers.