Business Analyst Lead (9 Month FTC) in Cardiff

Please note that this is a 9 month FTC covering maternity leave.

As a Business Analyst Lead, you will oversee and ensure the successful execution of analysts on multiple projects across the Strategic Change Portfolio and IT. This role is pivotal in supporting the organisation in achieving strategic goals through helping to shape and execute on the continued development and evolution of business analysis within Admiral. This will be done through effective oversight and monitoring of analysis, people management and development, optimal resource management and allocation and excellent communication and collaboration. Your leadership will ensure successful outcomes on our most significant projects, fostering team growth, a culture of value driven outcomes based on key data and continuous improvement.

Key Responsibilities

• Leadership & People Management: Lead, mentor and develop a team of business analysts and senior business analysts to ensure high-performance, engagement and professional growth. Adhere to Admiral standards for people and performance management. Foster a collaborative, inclusive and motivating team environment via effective meetings, collaboration channels and opportunities for knowledge sharing. Support the dissemination of best‑in‑class business analysis capabilities, championing excellence in analysis across the business.
• Analysis and Execution: Provide support and guidance for business analysis, including hands‑on support, as and when required. Own, lead and deliver analysis, as required, in line with best‑practice and Admiral governance and change standards. Ensure business analysis across the team follows best‑practice, and monitor agreed KPIs to ensure expected value is delivered. Provide and ensure clear and appropriate project updates on status, performance and risk are provided, on time and at the expected standard. Own and operate an appropriate front door process to support demand and capacity management for all analysis requests be assessed and supported.
• Metrics and Project Performance: Support the development and implementation of key performance indicators (KPIs) to measure the success of our analysis, setting and maintaining clear controls. Support the development of a culture within the business analysis team that focusses on delivering value rather than process through forums within our team that discuss and challenge these. Set performance goals and regularly assess individual and team performance based on defined metrics.
• Strategic Planning and Continuous Improvement: Work closely with the Head of Project Management and Delivery Capabilities to create and deliver on a team strategy that delivers value aligned to Admiral's strategic objectives. Create, evaluate and refine business analysis processes, template and tooling to enhance efficiency and effectiveness. Input into lessons learned/ post‑project reviews to capture lessons learned and promote continuous improvement across future analysis activities.

Experience Required

• Desirable: Experience of leading the analysis of large, complex projects. SAFe certification. Business Analysis certification. Management certification.
• Essential: Expert knowledge of BA methodologies, tools and best practices. Extensive experience of managing analysis in large, complex organisations. Extensive experience of agile and waterfall delivery methodologies. Effective communication and stakeholder management. Strong analytical skills, with the ability to set, track and monitor key metrics. Commercial acumen.

Working arrangements: This is a hybrid role, with an expectation to attend the Ty Admiral Cardiff office once per month for local employees, and once per quarter for colleagues over 50 miles from our office.

Interview Process: 1 Stage Interview including an in-interview task.

Benefits: Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We also offer a share plan with up to £3,600 of free shares each year after one year of service.

Disability Confident Leader: As a Disability Confident Leader, for candidates with a disability or long‑term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process. If you need any adjustments or support with your application or during the recruitment process, just let us know. Please do email us or contact us on 07386697107. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.