Technology Governance Lead

Reporting to the Technology Governance Manager within the Data & Technology Risk Assurance Team, the Technology Governance Lead is responsible for developing and implementing an enhanced Data & Technology Governance framework covering all SMF24 areas including cybersecurity, information technology, business resilience and third‑party risk management. The Governance Lead works alongside the Technology Governance Manager to oversee Data & Technology risk governance initiatives, engaging with key stakeholders.

Responsibilities include:

• Designing and implementing governance processes.
• Overseeing and driving improvements to these processes through automation and tooling to ensure a single source of truth.
• Preparing reports for EUI and Technology Risk and Compliance Committees.
• Collaborating closely with Subject Matter Experts to achieve effective outcomes.
• Advancing the maturity of the Data & Technology Controls Framework.
• Overseeing the Policy and Standards suite.
• Serving as the primary authority and advisor on matters relating to exceptions to standards.
• Overseeing compliance activities, ensuring responses are validated, communicated, and documented accurately.
• Providing specialized expertise and strategic guidance within the team and supporting the Data & Technology department and business units as required across all SMF24 areas.

Main Duties:

• Lead the ongoing development of and improvements to data, technology and resilience policies, standards, and controls.
• Monitor emerging legislation and regulatory requirements for SMF24 areas, providing impact assessments to EUI.
• Prepare reporting documentation for EUI and Technology Risk and Compliance Committees.
• Offer guidance on policies, standards, and controls as needed.
• Advise stakeholders on relevant matters.
• Design and implement effective governance processes and oversee improvements to these processes through automation and tooling, ensuring a single source of truth.
• Coach and mentor Technology and GRC Governance Analysts.
• Provide mentorship to users on governance processes.
• Embed governance processes throughout EUI.
• Make recommendations regarding exceptions and ensure associated risks are reported and tracked.
• Oversee responses to third‑party and regulatory questionnaires.
• Review attestations related to Data & Technology Group and EUI Policies.
• Ensure readiness for internal audits and supervise action tracking and reporting.

Key Skills, Qualifications and Experience:

Essential:

• Subject matter expertise: Possess extensive knowledge of Data & Technology governance frameworks, earning recognition as an expert within the organisation.
• At least five years' experience in a Technology Governance, Risk, and Compliance position.
• Demonstrated ability to design and implement governance frameworks.
• Familiarity with widely accepted best practice frameworks such as COBIT, ISF, ITIL, and ISO.
• Proven experience in developing Data & Technology controls, policies, and standards.
• Initiative and proactivity: Make effective decisions independently, grounded in a thorough understanding of business challenges and issues.
• Communicate clearly and appropriately across all employee levels; capable of explaining technical topics to both technical and non‑technical audiences, and presenting governance advice, often in technical terms, directly to key customer stakeholders.
• Planning and organising: Apply clear, efficient, and logical strategies to address problems step by step.
• Able to collaborate effectively and work autonomously within a rapidly growing organisation.
• Customer focus: Understand customer priorities and demonstrate a commitment to meeting their expectations.

Desirable:

• Demonstrated experience operating within a regulated environment, particularly in the financial services sector.
• Possession of one or more pertinent qualifications, such as CISSP, CRISC, or CISM.

We take pride in being a diverse and inclusive business. It’s a place where you can be yourself and show up as you are. We’re committed to fostering a people‑first culture where everyone is accepted, supported, and empowered to be brilliant. You can grow and progress at a pace and direction that suits you, make a difference for our customers and each other, and share in our future with all colleagues eligible for up to £3,600 of free shares each year after one year of service. Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave. We’re proud of our people‑first culture. In fact, we’ve been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics. Our fantastic benefits make sure our colleagues have a great work‑life balance.

As a Disability Confident Leader, for candidates with a disability or long‑term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process. If you need any adjustments or support with your application or during the recruitment process, just let us know.