At a Glance
- Tasks: Support users in virtual data rooms and ensure a smooth experience.
- Company: Join Admincontrol, a leading tech company with a people-first culture.
- Benefits: Competitive salary, great insurance, social events, and a supportive team.
- Other info: Work in a vibrant London office with excellent career growth opportunities.
- Why this job: Shape the future of customer experience in a dynamic, collaborative environment.
- Qualifications: Experience in customer service, fluent in English, and a team player.
The predicted salary is between 30000 - 40000 £ per year.
About Admincontrol
Admincontrol’s mission is to provide the ultimate Board Management Portal and Virtual Data Room solution for decision-makers. We offer a smart and secure collaboration platform for boards, management, and other stakeholders where they can access, share, discuss, and process information efficiently. We are proud to say that we have over 200K decision makers using our solution across 95 markets. We are an international software company with headquarters in Oslo, Norway, and offices in 6 other countries, including well established offices in London and Glasgow. We have a growing customer base and an ambitious expansion strategy, and now we’re looking to grow our UK team with an individual who wants to help shape the next chapter of our journey, driving growth and strengthening our UK presence. Admincontrol is part of Euronext Corporate Solutions, a technology division at Euronext. Becoming a part of Euronext will get you access to learn and share competence across our network.
About the position
Based in our London office (currently Aldgate, but expect to move to Canary Wharf late 2026), as a Client Manager you are responsible for the overall experience users have when using data rooms. The purpose is to ensure an optimal process and satisfied returning customers. You will work closely with our sales team and customers in all of our six geographic markets, further you will be working with the Client Manager team to make sure that we maintain our high service level. The job reports directly to the Country Manager Admincontrol UK & Ireland.
Responsibilities and tasks
- Offer support for key stakeholders in virtual data rooms
- Assist with administrations of data rooms for customers upon request
- Advise on best practice
- Help and support sales representatives
- Hold demos for potential customers
- Assist in workshops for customers
- Training for new users
- Help with closing of data rooms, including content export
- Gather product feedback from customers
- Report technical issues and follow up with customers
Skills and experience
- You have experience from customer service role, preferably within a software company
- You are patient and service minded
- Fluent English written and verbal skills
- You are comfortable taking the lead with customers to help them achieve the desired outcome
About you
You thrive in a highly collaborative and dynamic environment, working closely with members of your team and data room customers. You are a social person, capable of understanding customer needs and guiding customers towards desired outcomes. You are comfortable working under pressure and managing our customers expectations. We believe that the ideal candidate is someone with experience from a customer support role who would like to take the next step in their career.
We can offer:
- Competitive terms.
- Good insurance and pension terms.
- An excellent working environment with friendly, talented and approachable colleagues.
- Attractive premises located centrally in London.
- Social events and joint training activities.
- Extremely strong professional network through the link to Euronext.
A People‑First Tech Company
We are proud to be able to demonstrate a particularly high level of employee satisfaction among our +160 person strong team, a level we have been able to maintain over several years. Yes, we build technology. But our culture is powered by people. At Admincontrol, you’ll find an inclusive, supportive environment where your ideas matter, your voice is heard and where your growth genuinely matters to us. Our organisation is flat, collaborative and full of people who love what they do.
If you have any questions about the position, please contact our Country Manager Admincontrol UK & Ireland, Edward.Rees@admincontrol.com
Client Manager Virtual Data Rooms employer: Admincontrol As
Admincontrol is an exceptional employer that prioritises employee satisfaction and growth within a collaborative and inclusive work culture. With competitive terms, excellent insurance and pension plans, and a vibrant office located in central London, employees benefit from a supportive environment where their ideas are valued and professional development is encouraged. Joining Admincontrol means becoming part of a dynamic team that is committed to driving innovation and success in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager Virtual Data Rooms
✨Tip Number 1
Network like a pro! Reach out to current employees at Admincontrol on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Client Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for those interviews! Research common questions for client management roles and practice your responses. Think about how your past experiences align with the responsibilities listed in the job description. We want to see your passion shine through!
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've helped clients achieve their goals. Highlight your patience and problem-solving abilities, as these are key traits for the Client Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Admincontrol team. Let’s make this happen together!
We think you need these skills to ace Client Manager Virtual Data Rooms
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Manager role. Highlight your experience in customer service, especially within a software context, and show how you can help enhance user experiences in virtual data rooms.
Showcase Your Communication Skills:Since you'll be working closely with customers and sales teams, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this.
Emphasise Team Collaboration:We love a team player! Mention any past experiences where you've successfully collaborated with others to achieve a common goal. This will show us that you're ready to thrive in our dynamic environment.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Admincontrol As
✨Know the Company Inside Out
Before your interview, make sure you research Admincontrol thoroughly. Understand their mission, the services they offer, and their position in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Client Manager, your ability to handle customer interactions is crucial. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. Highlight your patience and service-minded approach during the interview.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role, such as handling a difficult customer or conducting a demo. Practise how you would respond to these situations, focusing on your problem-solving skills and ability to guide customers towards their desired outcomes.
✨Ask Insightful Questions
At the end of the interview, be ready with thoughtful questions about the team dynamics, company culture, and growth opportunities within Admincontrol. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
