Department: Venue Sales and Commerical Development
Hours of Work: 35 hours per week
Contract Type: Permanent
Salary: £30,000 per annum
Location: Bodymoor Heath Training Ground
Closing Date: Sunday 7 June 2026
The Department
The Venue Sales and Commercial Development Department are responsible for the sales across all aspects of our Villa Park venue, including matchday hospitality and premium matchday experiences, general admission tickets, membership and Conference and Events at Villa Park. After a period of redevelopment and growth, which saw us refurbish many of our hospitality suites and stadium concourses, and we are continuing to grow - offering world-class, experiences in the Premier League in an unrivalled atmosphere, helping our guests create the kind of matchday memories that last a lifetime. We have a new exciting opportunity for a Venue Sales Administrator to join the team.
The Role
You will provide day – to – day administrative support to the Venue Sales team, ensuring the smooth running of the sales operations. You will act as a key liaison between Venue Sales and internal departments whilst supporting the preparation and distribution of sales materials, documentation and internal communications.
You will also manage the day – to – day operation of CRM, ticketing, and reporting systems whilst acting as the primary contact of CRM – related queries within the team and supporting the ongoing development and optimisation of systems to improve efficiency and reporting capability.
You will also be recognised as a central co ordinator across all teams within Venue Sales and support the planning and organisation of meetings, reporting cycles and key activities. There will also be a requirement to assist with Matchday preparation and co ordination as required.
For further information about the Role, please see the Role Profile.
The Person
You will need to have demonstrative administrative experience within a professional office experience with a strong understanding of and experience in preparing and interpretating sales reports, budgets and financial data. You will also need to have demonstrable experience of using CRM systems such as Salesforce or Dynamic and be a highly organised individual with the ability to multitask and prioritise effectively in a fast-paced environment.
You will need to be available to work flexibly as the Club requires, this may include matchdays, working evenings and weekend this may also include from time to time working at other venues and events. You will also need a full UK driving licence with access to a vehicle to travel between our Club sites; Villa Park, London Office and Bodymoor Heath Training Ground.
Why Join Us?
There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.
As part of your application, you will be asked to:
1. Upload your CV
2. Answer the following question:
a) Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)
Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.
Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.
We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.
Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding
