At a Glance
- Tasks: Support supplier approval, audits, and quality issue resolution in Health & Wellness.
- Company: Join a leading company in the Health & Wellness sector across EMEA.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and compliance.
- Why this job: Make a real impact on quality assurance and supplier management.
- Qualifications: Bachelor’s degree and 3-6 years in Quality Assurance or Supplier Quality.
The predicted salary is between 40000 - 50000 £ per year.
The Supplier Quality Assurance (SQA) Officer supports the execution of supplier approval, material qualification, and Contract Manufacturing Organization (CMO) oversight activities for the Health & Wellness division across EMEA. Reporting to the SQA Manager, this role is responsible for the operational management of supplier and material qualification processes, supplier and CMO audits, and the investigation and resolution of supplier- and CMO-related quality issues and complaints. You will play a key role in ensuring compliance with regulatory requirements, internal quality standards, and risk management principles.
Main Responsibilities
- Support qualification and onboarding of new suppliers through documentation review, risk assessments, and quality system evaluation
- Participate in or lead supplier audits (on-site or remote)
- Maintain the Approved Supplier List (ASL) and track approval status
- Support Quality Agreement establishment and lifecycle management
- Coordinate supplier re-evaluation and requalification activities
- CMO Qualification & Oversight
- Support onboarding and audit preparation for CMOs
- Participate in CMO audits as assigned
- Assist in reviewing deviations, investigations, CAPAs, and change controls
- Track CMO performance metrics and maintain oversight documentation
- Support Quality Agreement management
- Material Approval
- Support qualification of raw materials and packaging components
- Maintain material specifications, CoA requirements, and technical documentation
- Participate in risk assessments and change control reviews
- Monitor material performance trends and elevate concerns
- Maintain the Approved Material List (AML)
- Manage day-to-day handling of complaints and non-conformances
- Coordinate communication with suppliers and CMOs
- Support root cause investigations and CAPA tracking
- Trend complaint data and support reporting
- Escalate critical or recurring issues
- Auditing & Compliance
- Conduct or support risk-based audits
- Prepare audit reports and track corrective actions
- Ensure timely closure of audit findings
- Support inspection readiness activities
- Maintain compliance with EU GMP, ISO, and internal standards
- Performance & Risk Management
- Maintain supplier and CMO performance scorecards
- Track KPIs related to quality, CAPAs, and audits
- Identify trends and recommend improvements
- Support cross-functional continuous improvement initiatives
Skills & Abilities
- Strong analytical and problem-solving skills
- Detail-oriented with excellent documentation discipline
- Effective communication and stakeholder management
- Ability to manage multiple priorities in a regulated environment
- Structured, risk-based decision-making
- Team-oriented with a continuous improvement mindset
Education & Experience
- Bachelor’s degree in Science, Engineering, Pharmacy, or related field
- 3–6+ years’ experience in Quality Assurance or Supplier Quality within GMP-regulated industries
- Experience in supplier qualification, auditing, complaint handling, CAPA management, and quality systems
- Knowledge of EU GMP and EMEA regulatory frameworks preferred
- Auditor certification or training is an advantage
Supplier Quality Assurance employer: ADM
Contact Detail:
ADM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Quality Assurance
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their quality standards and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to quality assurance and supplier management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Supplier Quality Assurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supplier Quality Assurance role. Highlight your experience in quality assurance, supplier qualification, and any relevant audits you've conducted. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a great fit for our team. Don’t forget to mention specific experiences that relate to the job description.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your analytical and problem-solving skills. We love candidates who can tackle challenges head-on, especially in a regulated environment like ours. Share examples of how you've resolved quality issues in the past!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ADM
✨Know Your Stuff
Make sure you brush up on your knowledge of EU GMP and EMEA regulatory frameworks. Familiarise yourself with the specific quality assurance processes related to supplier qualification and auditing, as this will show that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in Quality Assurance or Supplier Quality. Be ready to share specific examples of how you've handled supplier audits, CAPA management, or complaint handling. This will help demonstrate your hands-on expertise.
✨Ask Smart Questions
Come prepared with insightful questions about the company's quality systems and their approach to supplier management. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and work style.
✨Be Detail-Oriented
Since the role requires excellent documentation discipline, be prepared to discuss how you ensure accuracy and attention to detail in your work. You might even want to bring along examples of your documentation practices to illustrate your point.