IT Support Technician - 1st Line End-User & Network
IT Support Technician - 1st Line End-User & Network

IT Support Technician - 1st Line End-User & Network

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Troubleshoot and support desktop and laptop technology for end-users.
  • Company: Premier global nutrition company based in Greater London.
  • Benefits: Competitive benefits and excellent career growth opportunities.
  • Why this job: Join a leading company and enhance your IT skills in a dynamic environment.
  • Qualifications: 5 years of experience in IT support, strong PC hardware and OS knowledge.
  • Other info: Opportunity to work in the financial services sector.

The predicted salary is between 36000 - 60000 Β£ per year.

A premier global nutrition company in Greater London is seeking an experienced IT Support Technician to maintain end-user technology solutions. This role will involve troubleshooting, supporting desktop and laptop computers, and ensuring compliance with IT Service Level Agreements.

Candidates should possess a strong understanding of PC hardware, operating systems, and have at least 5 years of experience in a similar position within the financial services sector. Competitive benefits and career growth opportunities are offered.

IT Support Technician - 1st Line End-User & Network employer: ADM

As a premier global nutrition company located in Greater London, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional development. Our IT Support Technician role offers competitive benefits, including comprehensive training programmes and clear pathways for career advancement, making it an ideal environment for those seeking meaningful and rewarding employment in the financial services sector.
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Contact Detail:

ADM Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Support Technician - 1st Line End-User & Network

✨Tip Number 1

Network, network, network! Reach out to your connections in the IT field, especially those in financial services. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on common troubleshooting scenarios. We all know that being able to demonstrate your problem-solving skills is key, so practice explaining your thought process clearly and confidently.

✨Tip Number 3

Showcase your experience with specific technologies relevant to the role. If you've worked with certain operating systems or hardware, make sure to highlight that during conversations with potential employers.

✨Tip Number 4

Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace IT Support Technician - 1st Line End-User & Network

Troubleshooting
Desktop Support
Laptop Support
PC Hardware Knowledge
Operating Systems Knowledge
IT Service Level Agreements Compliance
Experience in Financial Services Sector
Customer Service Skills
Technical Support
Network Support

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with PC hardware and operating systems, especially in the financial services sector. We want to see how your skills match what we're looking for!

Showcase Your Troubleshooting Skills: In your application, give examples of how you've successfully resolved IT issues in the past. We love seeing real-life scenarios that demonstrate your problem-solving abilities.

Highlight Compliance Knowledge: Since this role involves ensuring compliance with IT Service Level Agreements, mention any relevant experience you have in this area. It shows us you're serious about maintaining standards!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at ADM

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of PC hardware and operating systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, especially those relevant to desktop and laptop support.

✨Understand the Financial Services Sector

Since the role is within the financial services sector, it’s crucial to familiarise yourself with common IT challenges faced in this industry. Research any compliance standards or regulations that might affect IT support in this field.

✨Showcase Your Experience

With at least 5 years of experience required, prepare to highlight your previous roles and responsibilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully handled IT issues.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about their IT Service Level Agreements and how they measure success in the IT Support Technician role. This shows your genuine interest and helps you assess if the company is the right fit for you.

IT Support Technician - 1st Line End-User & Network
ADM

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