Junior Technical Account Manager in Erith

Junior Technical Account Manager

We now have an opportunity for a Junior Technical Account Manager to provide support for the Technical Department, working with current Technical Account Managers (TAM), Research and Development (R&D) and Technical Customer Support (TCS).

Job Description

The position works alongside the commercial team and production plants in Purfleet and Erith, investigating the role of oils and fats in a wide variety of primarily food areas such as frying, bakery, margarines and spreads, whilst seeking to expand and increase our knowledge into further segments and applications.

Helping to ensure the timely, accurate and professional exchange of information and samples will be a major part of the role.

• Your Responsibilities
• Working closely with TAM and R&D to further increase your own knowledge of oils and fats – covering such topics as recipe reformulation, crystallisation, and the role and functionality of the fat across a wide range of applications.
• Manage and assist to ensure the professional supply of oil samples to customers.

This will involve liaising with various departments internally to ensure a timely and quality delivery of product to the customer.

• Be involved in functionality testing trials, particularly for baking and frying work.
• Understand and comprehend the role of a TAM, develop to cover and help where necessary with the aim to develop customer contacts.
• Gain practical understanding of process capabilities and product attributes by participation in projects.
• Participate in relevant training programmes and courses where required.
• Participation in improvement activities.
• Support complaint resolution and communication internally and externally.
• Perform other non-specified duties as required.

Your Profile

• Degree level or equivalent educated in food science or a science-based subject is preferred.
• Basic knowledge of the food industry and oils and fats would be desirable.
• Excellent verbal and written communication skills.
• Excellent organisational skills.
• Ability to work effectively with and gain the co‑operation of colleagues at all levels within the business.
• Ability to work confidently and effectively with customers including face‑to‑face meetings.
• Strong desire for self‑improvement and personal development.
• Good knowledge of Word & Excel.
• Team player, high dedication and self‑motivation.
• A valid UK driving licence would be of assistance to the successful candidate.
• Your Future Perspective
• Challenging tasks, short decision‑making processes and a high level of personal responsibility in a modern work environment with flexible work‑time models.
• Room for innovative thinking and growth with the possibility to manage your own career path.
• A company culture which promotes continuous learning and diversity.

All colleagues can join Women’s and Multicultural Employee Resource Groups, the ADM Pride Employee Network and the Young Professionals Network and participate in the company‑wide mentorship programme as mentor or mentee.

• Excellent career opportunities in a world leading nutrition company.
• Attractive remuneration including a variety of social benefits like subsidised health & fitness offers.
• Managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.
• Additional benefits and support for maternity and paternity leave.
• ADM supports mental health with a network of Mental Health First Aiders and training for new starters.

The position can be based at either Erith or Purfleet. Regular travel to the other location would be required.

Diversity, Equity, Inclusion, and Belonging

We are committed to attracting and retaining a diverse workforce and creating welcoming, truly inclusive work environments.

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