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Collections Analyst
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ADM
Collections Analyst

Collections Analyst

Full-Time No home office possible
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Job Description

Job Purpose:

As a Collections Analyst you will deliver services as part of an accounting team embedded in the Global Trade business in ADM Agriculture. Furthermore, you will play a key role in the control of the Accounts Receivable ledger, communicate key issues and the situation regarding the customer back to the business, ensuring that any outstanding issues are escalated to the relevant next level in the organisation and work closely with the Trading Team to facilitate their order release activities.

Main Responsibilities:

  • Contact overdue customers by email or phone
  • Process and review account adjustments
  • Resolve client discrepancies and short payments
  • Support customers in cases of missing or incorrect invoices, quality claim, etc.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with traders and sales
  • Documenting the steps taken in the collection system GetPaid
  • Preparing the weekly report for the assigned unit
  • Support projects relevant to collections
  • Any other reasonable duties as requested by business managers.

    • Skills, Abilities & Experience:

  • Good problem-solving and decision-making skills
  • Good communication and team working skills
  • Ability to prioritise and manage multiple responsibilities
  • Assertive, target-driven and autonomous work approach
  • Commitment to excellent customer service
  • Basic accounting knowledge esp. of billing and collections procedures will be an advantage
  • Relevant working experience in international agricultural business or in a collection agency is desirable
  • Banking, commercial or administrative apprenticeship or comparable
  • Excellent language skills in English, other languages are considered as a plus

    • Competencies: Every position requires: Attitude, Concern for Quality, Integrity/Values, Diversity, Safety.

    Performance and Results Orientation
    Problem Solving
    Organisation/Planning
    Building Relationships
    People Management
    Job Knowledge/Technical Proficiency
    Communication
    Adaptability
    Judgement
    Teamwork
    Strategic Planning
    Reliability
    Decision Making/Risk Taking
    Influence
    Innovation/Continuous Improvement

    #IncludingYou

    Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

    For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

    About ADM

    At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

    Req/Job ID

    96310BR

    #LI-Hybrid

    Ref ID

    #LI-YG1

    #J-18808-Ljbffr

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    Contact Detail:

    ADM Recruiting Team

    View ADM Profile
    Collections Analyst
    ADM
    A

    • Collections Analyst

      Full-Time

      Application deadline: 2027-07-20

    • A

      ADM

      View ADM Profile
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