At a Glance
- Tasks: Manage client campaigns and ensure seamless execution with creative and production teams.
- Company: Join a leading marketing agency with a focus on retail and shopper activation.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Other info: Diverse workplace committed to equal opportunities and professional development.
- Why this job: Be the key link between clients and teams, driving impactful marketing outcomes.
- Qualifications: 3-5 years in retail marketing or client services; strong communication skills required.
The predicted salary is between 30000 - 50000 £ per year.
The Account Manager will join high-performing local market teams delivering top-tier marketing services for one of our largest global clients. Reporting to the Account Director, you will work closely with strategy, performance, creative, and production specialists to ensure a seamless client experience. You will oversee the daily execution and coordination of client work, ensuring timely, high-quality delivery across all project touchpoints. Acting as a key liaison between clients and internal teams, you will manage timelines, clarify briefs, and resolve issues with a calm, collaborative approach. The team plays a central role in ensuring transparency, quality, and efficiency across marketing investments. With a focus on retail and shopper activation, your role will connect strategic priorities with local execution, contributing to smarter, quicker, and more impactful outcomes. You will serve as the heart of operational delivery—maintaining client satisfaction, internal clarity, and cross‑functional coordination—helping drive measurable ROI and successful client campaigns.
Department: Indicia – Client Services
Location: London, Hammersmith, England, United Kingdom
Responsibilities:
- Assist in delivering client campaigns and retail activation activities from planning through implementation
- Serve as a primary daily contact for internal teams and clients
- Manage and update project timelines, budgets, and documentation
- Escalate issues and support resolution of delivery challenges
- Coordinate with sourcing, creative, and production teams to align workstreams
- Assist in preparing presentations, reports, and client reviews
- Ensure compliance with brand, budget, and process standards
- Identify opportunities to improve workflow, tools, and client engagement
Skills and Experience:
- 3–5 years’ experience in retail marketing, client services, or agency delivery
- Print and POS experience
- Strong organisational, time‑management, and multitasking skills
- Excellent communication and relationship‑building abilities
- Commercially aware with budget management experience
- Italian or French language skills are a bonus
- Accountable, structured, and solutions‑focused; calm under pressure
- Detail‑oriented while keeping the bigger picture in mind
- Collaborative, proactive, service‑oriented, and adaptable
- Reliable, positive, and committed to delivering high‑quality work
- In‑market role: based in the client’s office daily
- Experience across shopper, trade, or retail channels preferred
Equal Opportunities: adam-Indicia is proud to be an equal‑opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don’t hesitate to let us know.
Seniority level: Associate
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Advertising Services
Account Manager (Print/POS) employer: adm-Indicia
At Indicia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Located in the vibrant area of Hammersmith, London, our team thrives on delivering impactful marketing solutions for top-tier clients while enjoying ample opportunities for professional growth and development. With a commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to contribute to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Print/POS)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on social media. The more people know you’re looking for an Account Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their marketing strategies and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience in retail marketing and client services. Highlight your organisational skills and ability to manage timelines—these are key for the Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager (Print/POS)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in retail marketing and client services, and don’t forget to mention any print or POS experience you have. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed client relationships and delivered successful campaigns. We love a good story that showcases your skills!
Show Off Your Organisational Skills:As an Account Manager, you'll need to juggle multiple tasks. In your application, give us a glimpse of how you manage timelines and budgets. Mention any tools or methods you use to stay organised—this will show us you’re ready for the fast-paced environment!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy—just follow the prompts and you’ll be set!
How to prepare for a job interview at adm-Indicia
✨Know Your Client
Before the interview, research the company’s major clients and their marketing strategies. Understanding their approach to retail and shopper activation will help you demonstrate your knowledge and show how you can contribute to their success.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed timelines and budgets in previous roles. Highlighting your organisational prowess will reassure them that you can handle the fast-paced environment of an Account Manager.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising between clients and internal teams, showcasing your excellent communication skills during the interview is crucial.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you successfully resolved issues under pressure. Sharing these experiences will illustrate your calm, collaborative approach and your ability to maintain client satisfaction even when challenges arise.
