At a Glance
- Tasks: Manage key customer accounts and coordinate the order fulfillment process.
- Company: Join a dynamic company focused on excellent customer service and supply chain efficiency.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Fast-paced environment with great potential for personal and professional growth.
- Why this job: Be the vital link between customers and operations, making a real impact on service delivery.
- Qualifications: Strong communication skills and experience in sales support or supply chain management.
The predicted salary is between 24750 - 30250 £ per year.
Position Summary The Key Accounts, Sales Support Supply Chain Planner is responsible for managing key customer accounts, coordinating the end-to-end order fulfillment process, and ensuring excellent customer service.
The role serves as the primary link between customers, Sales, Operations, Logistics, and Finance to ensure timely deliveries, accurate order processing, and effective supply chain execution.
Key Responsibilities Manage customer orders from order entry through production, dispatch, and delivery.
Act as the primary contact for key customers regarding order status, deliveries, complaints, and issue resolution.
Monitor and report OTIF (On Time In Full) performance, proactively addressing supply or delivery risks.
Coordinate with Production, Warehousing, Logistics, and Sales teams to ensure efficient order fulfillment.
Organize transportation and liaise with carriers and third-party logistics providers to ensure cost-effective deliveries.
Process invoices, customer returns, and credit notes while ensuring transactional accuracy.
Support demand planning and supply chain activities to meet customer requirements.
Maintain accurate order, shipment, and delivery records and perform regular reconciliations.
Prepare reports and support audits, traceability exercises, and continuous improvement ini...
Key accts. Sales Support & Supply chain Planner employer: ADM Careers
As a Materials Planner at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career within the food manufacturing sector. Located in a vibrant area, our workplace fosters a supportive environment where your contributions directly impact production efficiency and customer satisfaction.
