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For Companies At a Glance
- Tasks: Lead client relationships and manage multi-channel CRM programmes for global brands.
- Company: Join a forward-thinking customer engagement agency that values creativity and collaboration.
- Benefits: Competitive salary, 25 days holiday plus birthday off, private healthcare, and early finish Fridays in summer.
- Why this job: Step into a senior role and shape long-term partnerships while driving impactful strategies.
- Qualifications: Proven experience in account management, strong CRM knowledge, and excellent project management skills.
- Other info: Enjoy a supportive environment with genuine investment in your professional development.
The predicted salary is between 36000 - 60000 £ per year.
This Account Director role is ideal for a proven client leader who loves building strong relationships and driving CRM strategy for global brands. You’ll join a forward-thinking customer engagement agency that blends creativity, data and technology to deliver award-winning work. It’s a brilliant opportunity to step into a senior role where you’ll own major client accounts and shape long-term partnerships.
What you’ll be doing
- As Account Director, you’ll take full ownership of client relationships, managing multi-channel CRM programmes from strategy through to delivery.
- You’ll act as the main point of contact for senior stakeholders, ensuring work meets their objectives, budgets and timelines.
- You’ll oversee a small, talented team of Account Managers and Executives, providing guidance, mentoring and clear direction to help them grow.
- You’ll collaborate closely with planning, creative and data teams to deliver work that’s insight-led, creatively sharp and commercially sound.
- Day to day, you’ll be presenting campaign ideas, scoping projects, managing budgets and spotting opportunities to deepen client relationships.
- You’ll keep a close eye on performance metrics and ensure projects are profitable and effective.
- This is a fast-paced, strategic role where your leadership and commercial acumen will shine.
What experience you’ll need to apply
- Proven experience as an Account Director or Senior Account Manager within an agency environment.
- Strong understanding of CRM, customer engagement, or data-driven marketing.
- Experience managing large-scale client relationships with multiple stakeholders.
- Excellent project management and organisational skills.
- Confident presenting and pitching ideas to clients at a senior level.
- Commercial awareness comfortable managing budgets and profitability.
- A collaborative leader who enjoys mentoring junior team members.
- Skilled in written communication, proposals and reporting.
- Comfortable working in a hybrid setup (3 days a week in Bristol).
What you’ll get in return for your experience
- As Account Director, you’ll join a supportive, ambitious agency that values creativity, collaboration and wellbeing.
- Expect a competitive salary (depending on experience), 25 days holiday plus your birthday off, rising with service, and early-finish Fridays during summer months.
- You’ll also enjoy private healthcare and dental cover, a generous pension scheme, cycle-to-work options, and regular social events that bring the team together.
- There’s genuine investment in professional development and access to industry training and memberships.
- This is a place where you can do your best work, surrounded by talented people who love what they do.
What’s next?
If this Account Director opportunity sounds like the right fit, please apply via the link below. Alternatively, reach out directly to discuss the role in more detail, we’d love to hear from you.
Account Director employer: ADLIB
Contact Detail:
ADLIB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their CRM strategies and think about how you can contribute to their goals. This will not only impress them but also help you feel more confident when discussing your ideas.
✨Tip Number 3
Showcase your leadership skills during interviews. Talk about how you've mentored team members or managed client relationships in the past. This is key for an Account Director role, so make sure to highlight your experience in guiding others and driving results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our creative and collaborative team.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in managing client relationships and CRM strategies, as well as any relevant achievements that showcase your leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our agency's values. Don't forget to mention specific examples of your past successes!
Showcase Your Communication Skills: Since this role requires excellent written communication, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ADLIB
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Be ready to discuss specific strategies you've implemented in the past and how they drove client engagement. This will show that you’re not just familiar with the concepts but have real-world experience to back it up.
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a team, so it's crucial to demonstrate your leadership style during the interview. Share examples of how you've mentored junior team members or managed projects successfully. This will highlight your ability to guide and inspire others.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in this role. Prepare to discuss how you would handle difficult stakeholders or manage tight budgets. This will showcase your problem-solving skills and commercial awareness, which are key for this position.
✨Bring Your Creativity to the Table
Since the agency values creativity, don’t shy away from sharing your innovative ideas during the interview. Whether it’s a campaign concept or a unique approach to client engagement, showing your creative side can set you apart from other candidates.
