Customer Journey Manager

Customer Journey Manager

Bath Temporary 45000 - 63000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer journeys and implement HubSpot workflows effectively.
  • Company: Join a dynamic team focused on enhancing customer experiences.
  • Benefits: Enjoy remote work flexibility and competitive pay of up to £450 per day.
  • Why this job: Be part of a project that shapes customer interactions and drives engagement.
  • Qualifications: Experience with HubSpot, email automation, and unified messaging is essential.
  • Other info: This is a 3-month contract, working 3 days a week.

The predicted salary is between 45000 - 63000 £ per year.

3 Month initial contract opportunity, 3 days per week, for a Customer Journey Manager with HubSpot workflow implementation experience. Ideally, you will also have experience delivering unified messaging, email automation and corporate tone of voice.

What you'll be doing:

  • Working remotely from your UK base.

Customer Journey Manager employer: ADLIB Recruitment

As a Customer Journey Manager with us, you'll join a forward-thinking company that values innovation and employee well-being. We offer flexible remote working arrangements, competitive pay, and a supportive culture that encourages professional growth through continuous learning opportunities. Our commitment to fostering a collaborative environment ensures that your contributions are recognised and valued, making this an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

ADLIB Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Journey Manager

✨Tip Number 1

Familiarise yourself with HubSpot's features and functionalities, especially around workflow implementation. Being able to discuss specific examples of how you've used HubSpot in previous roles will demonstrate your expertise.

✨Tip Number 2

Prepare to showcase your experience in delivering unified messaging and email automation. Think of concrete instances where you successfully implemented these strategies and the impact they had on customer engagement.

✨Tip Number 3

Research StudySmarter’s approach to customer journeys and their corporate tone of voice. Tailoring your conversation to align with our values and style can set you apart from other candidates.

✨Tip Number 4

Network with professionals in the field of customer journey management. Engaging with others can provide insights into industry trends and may even lead to referrals that could help you land the job.

We think you need these skills to ace Customer Journey Manager

HubSpot Workflow Implementation
Email Automation
Unified Messaging
Corporate Tone of Voice
Customer Journey Mapping
Data Analysis
Project Management
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Remote Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Journey Manager position. Focus on HubSpot workflow implementation, email automation, and unified messaging.

Tailor Your CV: Customise your CV to highlight relevant experience in customer journey management, particularly with HubSpot. Emphasise any previous roles where you successfully implemented workflows or managed email campaigns.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the corporate tone of voice and how your skills align with the company's needs. Use specific examples from your past work to demonstrate your expertise in delivering unified messaging.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ADLIB Recruitment

✨Showcase Your HubSpot Expertise

Make sure to highlight your experience with HubSpot workflow implementation. Be prepared to discuss specific projects where you've successfully used HubSpot to enhance customer journeys.

✨Demonstrate Unified Messaging Skills

Prepare examples of how you've delivered unified messaging in previous roles. This could include discussing strategies you've employed to ensure consistency across different channels.

✨Discuss Email Automation Experience

Be ready to talk about your experience with email automation. Share insights on how you've used automation to improve customer engagement and streamline communication.

✨Understand Corporate Tone of Voice

Familiarise yourself with the company's corporate tone of voice. During the interview, demonstrate your understanding of how to maintain this tone in customer communications.

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