Customer Journey Manager

Customer Journey Manager

Newport +1 Temporary No home office possible
A

At a Glance

  • Tasks: Manage customer journeys and implement HubSpot workflows effectively.
  • Company: Join a dynamic team focused on enhancing customer experiences.
  • Benefits: Enjoy remote work flexibility and competitive pay of up to Β£450 per day.
  • Why this job: Be part of a project that shapes customer interactions and drives engagement.
  • Qualifications: Experience with HubSpot, email automation, and unified messaging is essential.
  • Other info: This is a 3-month contract, working 3 days a week.

3 Month initial contract opportunity, 3 days per week, for a Customer Journey Manager with HubSpot workflow implementation experience. Ideally, you will also have experience delivering unified messaging, email automation and corporate tone of voice.

What you'll be doing:

  • Working remotely from your UK base.

Locations

Newport Wales

Customer Journey Manager employer: ADLIB Recruitment

As a Customer Journey Manager with us, you'll join a forward-thinking company that values innovation and employee well-being. We offer flexible remote working arrangements, competitive pay, and a supportive culture that encourages professional growth through continuous learning opportunities. Our commitment to fostering a collaborative environment ensures that your contributions are recognised and impactful, making this an ideal place for those seeking meaningful and rewarding employment.
A

Contact Detail:

ADLIB Recruitment Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Journey Manager

✨Tip Number 1

Familiarise yourself with HubSpot's features and functionalities, especially around workflow implementation. Being able to discuss specific examples of how you've used HubSpot in previous roles will show your expertise and make you stand out.

✨Tip Number 2

Research the company’s current customer journey strategies and identify areas for improvement. This will allow you to present tailored suggestions during discussions, demonstrating your proactive approach and understanding of their needs.

✨Tip Number 3

Prepare to discuss your experience with unified messaging and email automation. Have specific metrics or outcomes ready to share that highlight your success in these areas, as this will showcase your ability to drive results.

✨Tip Number 4

Network with professionals in the field through platforms like LinkedIn. Engaging with others who have similar roles can provide insights and potentially lead to referrals, increasing your chances of landing the job with us.

We think you need these skills to ace Customer Journey Manager

HubSpot Workflow Implementation
Email Automation
Unified Messaging
Corporate Tone of Voice
Customer Journey Mapping
Data Analysis
Project Management
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Remote Collaboration Tools
Customer Relationship Management (CRM) Systems

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Journey Manager position. Focus on HubSpot workflow implementation, email automation, and unified messaging.

Tailor Your CV: Customise your CV to highlight relevant experience in customer journey management, particularly with HubSpot. Emphasise any projects where you successfully implemented workflows or automated communications.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the company's needs. Mention specific examples of your experience with corporate tone of voice and email automation.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Journey Manager.

How to prepare for a job interview at ADLIB Recruitment

✨Showcase Your HubSpot Expertise

Make sure to highlight your experience with HubSpot workflow implementation. Be prepared to discuss specific projects where you've successfully used HubSpot to enhance customer journeys.

✨Demonstrate Unified Messaging Skills

Prepare examples of how you've delivered unified messaging in previous roles. Discuss the strategies you employed to ensure consistency across different channels and how it improved customer engagement.

✨Discuss Email Automation Experience

Be ready to talk about your experience with email automation. Share insights on how you've set up automated campaigns, the tools you used, and the results achieved to show your effectiveness in this area.

✨Emphasise Corporate Tone of Voice

Understand the importance of a corporate tone of voice and be prepared to discuss how you've maintained this in your communications. Provide examples of how you adapted messaging for different audiences while keeping the brand voice consistent.

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>