Technical Support Engineer

?? Join a fully remote UK based business committed to growth, integrity, and collaboration. ?? Highly supportive working environment with a focus on improving and learning new skills. ?? Impressive staff retention rates people LOVE working here! We are recruiting for a very well-established eCommerce and technology services business who are working within in the music and entertainment sectors. They are a dynamic and forward-thinking team who pride themselves on their innovative solutions, and their working environment that always encourages learning. Reporting to the Technical Support and Platforms Lead, we are looking for a Technical Support Engineer to join the team on a permanent basis. What youll be doing As Technical Support Engineer, you will serve as the primary contact for client support, troubleshooting issues across platforms like Shopify and WordPress. This role demands strong web technology expertise, problem-solving skills, and effective communication to deliver solutions. You\’ll leverage front-end and back-end skills, including HTML, CSS, JavaScript, and PHP, to resolve client issues efficiently. Adaptability and a willingness to learn are essential as the team evolve their tech stack. Collaborating with internal teams, you\’ll ensure high-quality, timely support and continuous improvement of client platforms. What experience youll need 1-2 years of experienc…