Director, Customer Account Manager in Swindon

Director, Customer Account Manager in Swindon

Swindon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage B2B technology client accounts and drive demand generation strategies.
  • Company: Fast-growing marketing agency with a focus on long-term client relationships.
  • Benefits: Competitive salary, performance bonus, flexible working, and career progression opportunities.
  • Why this job: Take ownership of impactful campaigns and shape client success in a dynamic environment.
  • Qualifications: Experience in account management within marketing agencies and understanding of B2B strategies.
  • Other info: Supportive team culture with flexible working options and commitment to diversity.

The predicted salary is between 36000 - 60000 £ per year.

An opportunity has arisen for an experienced Senior Account Manager / Account Director to take ownership of a portfolio of established B2B technology clients within a fast-growing marketing agency. This role exists to create long-term client value, manage account performance, and guide demand generation strategy. You’ll own relationships, manage commercial outcomes, and ensure campaigns deliver measurable impact. If you enjoy responsibility, clarity, and visible results, this Senior Account Manager / Account Director role offers genuine scope.

What you’ll be doing

  • Manage end-to-end account performance.
  • Act as the main point of contact for senior client stakeholders.
  • Own account planning, forecasting, and profitability.
  • Guide clients on B2B demand generation and go-to-market strategy.
  • Shape campaign direction, review performance, and identify opportunities for growth.
  • Work closely with internal delivery teams to ensure work is well scoped, delivered on time, and aligned to client goals.
  • Present clearly to clients and translate data into insight.
  • Ensure clients understand what’s working, what’s changing, and why.
  • Focus on quality delivery, sustainable growth, and long-term partnerships.

What experience you’ll need to apply

  • Proven experience in a Senior Account Manager / Account Director role within an integrated marketing agency.
  • Background working with technology or SaaS or B2B clients.
  • Experience owning account planning, forecasting, and commercial performance.
  • Understanding of B2B demand generation and go-to-market strategy.
  • Confidence leading senior client conversations and presentations.
  • Experience using data and reporting to inform decisions.
  • Ability to manage multiple workstreams with clarity and structure.

What you’ll get in return for your experience

  • A competitive salary aligned to your experience, plus a performance-related bonus.
  • Work in an environment that values clear thinking, realistic workloads, and consistent standards.
  • Genuine opportunity to progress, shape accounts, and expand your remit over time.
  • Flexible working options are available (2 days a week in the Swindon office).
  • A supportive team culture focused on value alignment rather than background or personal circumstance.
  • Reasonable adjustments and accommodations are available throughout the recruitment process and in the role itself.

What’s next?

If this Senior Account Manager / Account Director opportunity sounds aligned with what you’re looking for, apply via the apply button. If you’d prefer an initial conversation before applying, you’re welcome to contact the consultant managing the role to discuss the details in confidence.

Director, Customer Account Manager in Swindon employer: ADLIB Recruitment | B Corp

Join a dynamic marketing agency that prioritises clear thinking and sustainable growth, offering you the chance to manage a portfolio of established B2B technology clients. With flexible working options and a supportive team culture, you'll find ample opportunities for professional development and the ability to shape your accounts for long-term success. This role not only promises competitive compensation but also a collaborative environment where your insights and contributions are valued.
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Contact Detail:

ADLIB Recruitment | B Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager in Swindon

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their B2B demand generation strategies and be ready to discuss how you can add value. Show them you’re not just another candidate, but someone who truly gets their business.

✨Tip Number 3

Practice your presentation skills! As a Senior Account Manager / Account Director, you'll need to communicate clearly with clients. Run through potential scenarios and get comfortable translating data into insights that resonate with stakeholders.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team.

We think you need these skills to ace Director, Customer Account Manager in Swindon

Account Management
B2B Demand Generation
Go-to-Market Strategy
Client Relationship Management
Commercial Performance Management
Account Planning
Forecasting
Data Analysis
Presentation Skills
Stakeholder Engagement
Project Management
Performance Review
Growth Opportunity Identification
Multi-Workstream Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager / Account Director. Highlight your experience with B2B technology clients and any relevant achievements that showcase your ability to manage account performance and drive demand generation.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific experiences that demonstrate your understanding of account planning and your ability to lead client conversations with confidence.

Showcase Your Data Skills: Since data-driven decisions are key in this role, make sure to include examples of how you've used data to inform strategies and improve campaign performance. We love seeing how you translate numbers into actionable insights!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!

How to prepare for a job interview at ADLIB Recruitment | B Corp

✨Know Your Clients Inside Out

Before the interview, dive deep into the company’s existing B2B technology clients. Understand their needs, challenges, and how the agency has helped them in the past. This will not only show your interest but also help you discuss how you can create long-term value for these clients.

✨Master the Metrics

Be prepared to talk about account performance metrics and how you've used data to drive decisions in previous roles. Bring examples of how you've translated data into actionable insights that led to successful campaigns. This will demonstrate your analytical skills and understanding of commercial performance.

✨Showcase Your Presentation Skills

Since you'll be leading senior client conversations, practice presenting your ideas clearly and confidently. Use storytelling techniques to make your points relatable and engaging. Consider preparing a mini-presentation on a past campaign you managed, highlighting your role and the results achieved.

✨Emphasise Collaboration

Highlight your experience working with internal teams to deliver projects on time and aligned with client goals. Discuss how you ensure clear communication and collaboration across different workstreams. This will show that you understand the importance of teamwork in achieving sustainable growth.

Director, Customer Account Manager in Swindon
ADLIB Recruitment | B Corp
Location: Swindon
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