Senior AI & Automation Engineer

Own and deliver AI-driven change across a fast-moving, AI-enabled business.

• Report directly to the CEO and work across every area of the business.
• Take ownership of real-world AI and automation projects from idea through to implementation.
• Go into the office 3 days per week and work with a close team.

We're looking for a Senior AI & Automation Engineer to join a business that is already using AI across its operations and wants to keep building on that success. This is not a research role and it's not a role focused on experimentation for experimentation's sake; they're looking for a practical builder who enjoys solving problems and delivering working solutions. There’s a lot of ownership to this role, as there isn’t an AI team in place, so we’re looking for someone keen to work autonomously and has a background taking ownership in other businesses!

What you'll be doing

This role offers the opportunity to work directly with senior stakeholders, identify opportunities for improvement and build practical solutions that deliver measurable business value. It's a rare chance for somebody who enjoys both the technical and commercial side of AI to make a visible impact. You'll partner with teams across sales, underwriting, finance, legal, customer operations and marketing to understand how processes currently work and where improvements can be made.

You'll build and deploy AI workflows, integrate business systems, automate repetitive tasks and support the ongoing optimisation of existing solutions. You'll work closely with the Salesforce Lead and leadership team, helping turn ideas into reliable production processes.

This is a hands-on delivery role focused on building, testing, implementing and improving AI solutions. The Senior AI & Automation Engineer will work across multiple business functions, helping identify opportunities, design workflows and implement automations that improve efficiency, reduce manual effort and create better experiences for colleagues and customers. The ideal person will have plenty of autonomy, exposure to senior leadership and the opportunity to make a visible impact, so it would suit somebody who enjoys getting stuck in, building solutions and seeing the results of their work. Sound like you?

What experience you'll need to apply

• You've personally delivered AI, LLM or automation workflows into production
• Experience building solutions that are used by real employees or customers
• Strong understanding of LLMs, AI agents and workflow automation
• Experience integrating systems using APIs, webhooks or automation platforms
• Experience measuring outcomes such as time savings, efficiency gains or conversion improvements
• Experience applying your work in a commercial setting and communicating the business impact
• Experience with Claude specifically
• Comfortable working directly with non-technical stakeholdersUnderstanding of testing, reliability and ongoing monitoring
• Experience working within scale-ups, SMEs or fast-moving commercial businesses
• Strong academic background or equivalent commercial experience
• Able to work independently and take ownership of projects
• Salesforce experience would be useful but isn't essential
• Degree educated or equivalent practical experience

What you'll get in return for your experience

You'll receive a salary of £65,000-£85,000, depending on experience, alongside a performance-related bonus. You'll be expected to go into the London office a minimum of 3 days per week.

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