At a Glance
- Tasks: Lead digital projects and build strong client relationships in a creative environment.
- Company: Join a brilliant independent digital studio in East London.
- Benefits: Competitive salary, flexible working, and direct exposure to founders.
- Other info: Collaborative culture with opportunities for growth and influence over projects.
- Why this job: Make a real impact on thoughtful and creative digital experiences.
- Qualifications: Experience in account management or digital project management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We're working with a brilliant independent digital studio looking for a Senior Account Manager to join their East London team. This is not a traditional campaign-led SAM role. As Senior Account Manager, you'll sit in a hybrid client services and project management position, leading digital projects whilst building trusted client relationships. You'll work closely with founders, developers and creatives across websites, digital platforms and technical builds for clients across the arts, culture and wider creative sectors. Think thoughtful work, interesting organisations and projects that people genuinely care about.
This could be a great move for someone who enjoys the client side of agency life but also likes being close to delivery, digital builds and the detail of how projects come together.
What you'll be doing
- Manage day-to-day client relationships across a portfolio of digital projects, becoming the person clients rely on to keep things moving.
- Lead delivery across website builds, digital platforms and ongoing digital workstreams - managing timelines, budgets, priorities and expectations throughout.
- Work closely with developers and technical teams, helping translate client needs into clear briefs and keeping projects on track from scoping through to launch and beyond.
- Support project planning, resource coordination, QA processes, digital delivery and ongoing client communications, whilst partnering closely with the founders and wider studio team.
What experience you'll need to apply
- Experience as a Senior Account Manager, Digital Project Manager or similar role within a digital agency.
- Strong digital background across websites, digital products, UX, platforms or technical delivery projects.
- Comfortable working closely with developers and technical teams.
- Experience managing website builds or digital delivery projects.
- Strong client relationship management skills.
- Experience managing timelines, budgets, scope and project delivery.
- Confident balancing multiple projects in a fast-moving environment.
- Strong communication skills and attention to detail.
- Someone who enjoys ownership, collaboration and being close to the work.
What you'll get in return for your experience
You'll be joining a smart, design-led digital studio with a genuinely interesting client base and a collaborative, grown-up culture. You'll gain direct exposure to the founders, real influence over projects and client relationships, and the opportunity to work on digital experiences that are thoughtful, creative and technically strong. The agency operates a hybrid model with a minimum of 3 days per week in their East London studio, alongside flexibility on remaining days. Salary is competitive depending on experience, with additional benefits available.
What's next?
If this Senior Account Manager opportunity sounds like your kind of role, we'd love to hear from you. Apply via the button below or get in touch with the consultant handling the role for a confidential chat.
Senior Account Manager employer: ADLIB Recruitment | B Corp™
Join a dynamic independent digital studio in East London, where you'll thrive in a collaborative and design-led environment. As a Senior Account Manager, you'll enjoy meaningful work with a diverse client base in the arts and creative sectors, while benefiting from a flexible hybrid working model and direct access to the founders, fostering both personal and professional growth.
Contact Details:
ADLIB Recruitment | B Corp™ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the digital studio you're eyeing. A friendly chat can sometimes lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by researching the studio's recent projects and clients. Show them you’re genuinely interested in their work and how you can contribute to their success. It’s all about making that personal connection!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Account Manager role. Highlight your skills in managing client relationships and digital projects, and don’t forget to share examples of your past successes.
✨Tip Number 4
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out in the crowd. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Account Manager role. Highlight your digital project management experience and client relationship skills, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our studio's focus on thoughtful, creative projects.
Showcase Relevant Experience:When detailing your past roles, focus on specific projects where you managed timelines, budgets, and client communications. We want to see how you've successfully balanced multiple projects in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ADLIB Recruitment | B Corp™
✨Know Your Digital Stuff
Make sure you brush up on your knowledge of digital projects, especially website builds and UX. Be ready to discuss specific examples from your past experience that showcase your understanding of digital delivery and how you've successfully managed similar projects.
✨Build Rapport with the Interviewers
Since this role involves a lot of client relationship management, show your interpersonal skills during the interview. Ask questions about their team dynamics and projects, and share your own experiences in building strong client relationships. This will demonstrate your fit for the hybrid nature of the role.
✨Be Ready to Discuss Project Management
Prepare to talk about how you manage timelines, budgets, and project scopes. Have a few examples ready where you successfully balanced multiple projects in a fast-paced environment. Highlight your attention to detail and how it has helped you keep projects on track.
✨Show Your Collaborative Spirit
This role is all about collaboration, so be sure to express your enthusiasm for working closely with developers and creative teams. Share instances where you’ve facilitated communication between different stakeholders to ensure project success, showcasing your ability to bridge gaps and keep everyone aligned.
