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- Tasks: Join a small team to provide IT support and tackle exciting projects.
- Company: Be part of a climate-focused organisation dedicated to sustainability.
- Benefits: Enjoy competitive salary, private medical, dental, and generous holidays.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience with MS365, networking, and a proactive attitude required.
- Other info: Onsite role in Exeter with opportunities for career progression.
The predicted salary is between 28000 - 42000 £ per year.
Climate focused organisation with a sustainability focus.
IT Support Engineer needed to join a small team at their Exeter offices (onsite daily). We’re on the hunt for someone with an excellent coverage of infrastructure support, a proactive and inquisitive approach, and excellent communication skills. You will be completing a good mixture of support tasks and project work that will excite and challenge you within a small but supportive and learning-driven team.
What skills you’ll be needing:
- Microsoft 365 including Entra (Identity), Exchange (Email), Defender (Security), and Intune (Endpoint Management).
- Understanding of Networking, DNS, DHCP, VPNs, Switches and firewalls.
- Experience implementing and maintaining security best practices, including MFA, SSO, endpoint protection, access controls, and phishing prevention.
- Experience supporting Windows (and a few Mac devices), Mobile devices, meeting room AV equipment, tablets, and other IT hardware.
- A pro-active, curious and positive attitude, keen to work on and take ownership of projects.
What you’ll be doing:
This role will involve a good mix of 1st through to sometimes 3rd line support challenges alongside some interesting project challenges you won’t find elsewhere. You will be supporting approx. 100 users across a wide range of MS and network technologies. As part of a small team, you’ll help to ensure that systems run smoothly and securely giving users an excellent experience. The role will require someone to get stuck into new tech rollouts, migrations and upgrades, monitoring performance, security and managing devices and updates. On occasion you’ll partner with others across the organisation to make sure tech is working for people, optimising and improving processes and always looking for new ways to make things more sustainable, efficient and a better experience for users.
What you’ll get in return for your talents:
There’s a fantastic opportunity to contribute to an organisation that is involved in some outstanding sustainability and climate focused activities, with the goal of making the world a better place. In addition to learning new skills and strengthening your abilities, there’s a competitive salary on offer (£35K-40K) and a wide range of excellent benefits. You can expect private medical, dental, virtual GP, enhanced parental leave, pension, green travel incentives and generous holidays in addition to long term career development and progression.
What’s next:
Like the sound of this one? Send in your CV for immediate consideration.
IT Support Engineer employer: ADLIB Recruitment | B Corp™
Contact Detail:
ADLIB Recruitment | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Intune, and security best practices. Being able to discuss your hands-on experience with these tools during an interview will show that you're not just a good fit on paper but also practically.
✨Tip Number 2
Demonstrate your proactive and inquisitive nature by preparing questions about the projects you might be working on. This shows your enthusiasm for the role and your willingness to engage with the team and contribute to their sustainability goals.
✨Tip Number 3
Highlight any previous experience you have in supporting a diverse range of devices and technologies. Be ready to share specific examples of how you've tackled challenges in a similar environment, as this will illustrate your capability to handle the variety of tasks outlined in the job description.
✨Tip Number 4
Connect with current or former employees of the organisation on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Support Engineer position. Familiarise yourself with the technologies mentioned, such as Microsoft 365, Intune, and networking concepts.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your knowledge of MS365, security best practices, and any previous support roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and technology. Mention specific projects or experiences that demonstrate your proactive approach and problem-solving skills in IT support.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ADLIB Recruitment | B Corp™
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Intune, and networking concepts like DNS and DHCP. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Your Proactive Attitude
The organisation values a proactive and curious approach. Share examples of how you've taken ownership of projects or improved processes in previous roles. This will show that you're not just a problem solver but also someone who seeks out opportunities for improvement.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to assist users who aren't tech-savvy. Clear communication can set you apart from other candidates.
✨Align with Their Sustainability Goals
Since the organisation focuses on climate and sustainability, express your passion for these areas. Discuss any relevant experiences or ideas you have about how technology can contribute to sustainability efforts, showing that you share their values.
