At a Glance
- Tasks: Manage client relationships and deliver high-impact projects with a dynamic team.
- Company: Specialist consultancy focused on data, technology, and customer engagement.
- Benefits: Competitive salary, hybrid working, wellbeing support, and learning opportunities.
- Other info: Enjoy structured support and career development in a collaborative setting.
- Why this job: Be the key contact for clients and drive impactful projects in a flexible environment.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 28800 - 48000 £ per year.
This role sits at the heart of a specialist consultancy operating across data, technology and customer engagement. You’ll create trusted relationships with clients and own the delivery of high-impact projects. You’ll manage day-to-day activity, coordinate teams, and ensure work lands on time and to a high standard. You’ll work closely with senior stakeholders, subject matter experts and delivery leads, helping clients turn strategy into action.
What you’ll be doing:
- Manage a portfolio of client relationships and act as the main point of contact.
- Lead day-to-day communication and keep projects moving.
- Translate client needs into clear briefs and delivery plans.
- Oversee delivery, tracking scope, timelines and budgets.
- Work with technical and specialist teams to coordinate activity and manage dependencies.
- Identify risks early and work through solutions.
- Support commercial activity, including forecasting, invoicing, and spotting opportunities to extend existing work where there is clear value alignment.
- Provide clear reporting and structured updates.
What experience you’ll need to apply:
- Experience in account management, client services or project delivery roles.
- Confidence managing client relationships and multiple stakeholders.
- Experience coordinating projects, timelines and budgets.
- Understanding of data, CRM or technology-enabled programmes.
- Clear written and verbal communication skills.
- Ability to structure work, manage priorities and document decisions.
- Experience working with delivery frameworks such as Agile or Waterfall.
What you’ll get in return for your experience:
This role offers a competitive salary and a hybrid working model. You’ll have flexibility in how and where you work, alongside structured support from experienced colleagues. Benefits include pension contributions, wellbeing support and access to learning and development. You’ll be trusted to own your work and encouraged to develop your skills over time. Reasonable adjustments are available throughout the recruitment process and in the role itself.
What’s next?
If this role sounds like a good fit, apply via the apply button. If you’d like to talk it through first, reach out to the consultant managing the process for an initial conversation. Applications are reviewed on an ongoing basis.
Account Manager in Bath employer: ADLIB Recruitment | B Corp
ADLIB Recruitment is an exceptional employer that champions innovation and personal growth, particularly in the dynamic field of AI. With a commitment to hybrid working, employees enjoy a flexible work culture that fosters creativity and collaboration, while also having the opportunity to lead transformative projects that make a real impact. The company prioritises professional development, ensuring that team members are equipped with the skills and knowledge needed to thrive in their roles.
Contact Details:
ADLIB Recruitment | B Corp Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Bath
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ADLIB Recruitment | B Corp. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ADLIB Recruitment | B Corp before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Account Manager in Bath
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ADLIB Recruitment | B Corp:Your cover letter is your chance to shine! Tell us why you want to work at ADLIB Recruitment | B Corp specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ADLIB Recruitment | B Corp!
How to prepare for a job interview at ADLIB Recruitment | B Corp
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
