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For Companies At a Glance
- Tasks: Lead client relationships and manage multi-channel CRM programmes for global brands.
- Company: Join a forward-thinking customer engagement agency that values creativity and collaboration.
- Benefits: Competitive salary, 25 days holiday, private healthcare, and early-finish Fridays in summer.
- Why this job: Shape long-term partnerships and make a real impact in a dynamic environment.
- Qualifications: Proven experience in account management and strong understanding of CRM and data-driven marketing.
- Other info: Enjoy professional development opportunities and a supportive team culture.
This role is ideal for a proven client leader who loves building strong relationships and driving CRM strategy for global brands. You’ll join a forward-thinking customer engagement agency that blends creativity, data and technology to deliver award-winning work. It’s a brilliant opportunity to step into a senior role where you’ll own major client accounts and shape long-term partnerships.
What you’ll be doing
- Take full ownership of client relationships, managing multi-channel CRM programmes from strategy through to delivery.
- Act as the main point of contact for senior stakeholders, ensuring work meets their objectives, budgets and timelines.
- Oversee a small, talented team of Account Managers and Executives, providing guidance, mentoring and clear direction to help them grow.
- Collaborate closely with planning, creative and data teams to deliver work that’s insight-led, creatively sharp and commercially sound.
- Present campaign ideas, scope projects, manage budgets and spot opportunities to deepen client relationships.
- Keep a close eye on performance metrics and ensure projects are profitable and effective.
This is a fast-paced, strategic role where your leadership and commercial acumen will shine.
What experience you’ll need to apply
- Proven experience as an Account Director or Senior Account Manager within an agency environment.
- Strong understanding of CRM, customer engagement, or data-driven marketing.
- Experience managing large-scale client relationships with multiple stakeholders.
- Excellent project management and organisational skills.
- Confident presenting and pitching ideas to clients at a senior level.
- Commercial awareness – comfortable managing budgets and profitability.
- A collaborative leader who enjoys mentoring junior team members.
- Skilled in written communication, proposals and reporting.
- Comfortable working in a hybrid setup (3 days a week in Bristol).
What you’ll get in return for your experience
- Competitive salary (depending on experience).
- 25 days’ holiday plus your birthday off, rising with service.
- Early-finish Fridays during summer months.
- Private healthcare and dental cover.
- A generous pension scheme.
- Cycle-to-work options.
- Regular social events that bring the team together.
- Genuine investment in professional development and access to industry training and memberships.
This is a place where you can do your best work, surrounded by talented people who love what they do.
What’s next?
If this opportunity sounds like the right fit, please apply via the link below. Alternatively, reach out directly to discuss the role in more detail, we’d love to hear from you.
Account Director employer: ADLIB Recruitment | B Corp™
Contact Detail:
ADLIB Recruitment | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Nail your pitch! When you get the chance to present your ideas, make it count. Tailor your presentation to show how your experience aligns with their needs. Remember, they want to see your passion and how you can drive their CRM strategy forward.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance of standing out in the crowd. Don’t miss out on this brilliant opportunity!
We think you need these skills to ace Account Director
How to prepare for a job interview at ADLIB Recruitment | B Corp™
✨Know Your CRM Inside Out
Make sure you have a solid understanding of CRM strategies and how they apply to client engagement. Be ready to discuss specific examples of how you've successfully managed multi-channel programmes in the past.
✨Showcase Your Leadership Skills
Prepare to talk about your experience mentoring and guiding teams. Think of specific instances where your leadership made a difference, and be ready to share how you foster collaboration among team members.
✨Be Ready to Present
Since you'll be pitching ideas to senior stakeholders, practice presenting your campaign concepts clearly and confidently. Use visuals if possible, and anticipate questions they might ask to demonstrate your thorough preparation.
✨Understand the Business Side
Brush up on your commercial awareness, especially regarding budget management and profitability. Be prepared to discuss how you've ensured projects are not only creative but also financially sound.
