At a Glance
- Tasks: Lead operations teams, ensuring efficient service delivery and compliance with regulations.
- Company: Dynamic company in the water and drainage industry with a focus on innovation.
- Benefits: Competitive salary, company car, enhanced leave, pension, and health support.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading teams and optimising operations in a vital industry.
- Qualifications: Extensive experience in water or construction industries and proven leadership skills.
The predicted salary is between 60000 - 80000 € per year.
The Head of Operations will be responsible for tactical planning, coordination, and performance management of operational teams and services (cleansing, CCTV surveys, deep suction and tankering).
More about the role:
- Operations Management: Ensure service delivery is completed efficiently, on schedule, and within budget.
- Regulatory and Quality Compliance: Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety). Conduct audits and reviews of operational procedures, waste handling, and environmental impact. Manage and lead operations managers, project and technical managers, supervisors and field crews. Lead training, recruitment, and performance evaluations.
- Fleet & Equipment Oversight: Review scheduling and compliance of jetting units, tankers, CCTV vans, and safety equipment. Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.
- Client Relations & Reporting: Maintain key client relationships, oversee SLAs, and produce operational reports. Adequately resolve any escalated service issues.
- Revenue Generation: Develop positive, meaningful relationships with new and existing customers. Generate growth in existing contracts. Support the wider team in generation of new opportunities. Close liaison with counterparts in Group to recognise wider opportunities. Accurate revenue and cost reporting. Contribute to annual budget setting and investment requirements.
Qualifications
About you:
- Extensive experience of the water, drainage, construction industry or similar.
- Proven experience leading multi-disciplinary teams.
- Experience of working within a highly regulated and compliance driven environment.
- Demonstrable experience of complex problem solving.
- Excellent interpersonal and communication skills at all levels.
- Highly organised and able to manage multiple priorities.
Additional Information
What’s in it for you?:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave.
Head of Operations (Tanker Services) employer: Adler & Allan
As a leading employer in the tanker services sector, we pride ourselves on fostering a supportive and dynamic work culture that prioritises employee growth and well-being. Our Wellington location offers competitive salaries, comprehensive benefits including enhanced family leave and a robust pension scheme, as well as opportunities for professional development within a highly regulated environment. Join us to make a meaningful impact while enjoying a collaborative atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations (Tanker Services)
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We want you to show off your knowledge about their services and how you can contribute to their success!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We suggest focusing on common questions related to operations management and compliance to really nail it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Head of Operations (Tanker Services)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operations management, compliance, and team leadership. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in the water or drainage industry that demonstrate your skills and experience.
Showcase Your Leadership Skills:Since this role involves managing teams, be sure to highlight your leadership experience. Talk about how you've successfully led multi-disciplinary teams and improved operational efficiency in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adler & Allan
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of operations management, especially in the water and drainage sectors. Brush up on ISO standards like ISO 14001 and ISO 45001, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about times when you’ve successfully managed performance evaluations or training sessions, as this will demonstrate your capability to lead effectively.
✨Be Ready for Problem-Solving Scenarios
Expect to discuss complex problem-solving situations you've faced in the past. Have a few specific examples ready that showcase your analytical skills and how you resolved operational challenges.
✨Build Rapport with Client Relations
Since client relations are key, be prepared to talk about how you’ve maintained relationships and resolved service issues in previous roles. Highlight any successful strategies you’ve used to generate revenue and grow contracts.
