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- Tasks: Support and maintain IT systems while ensuring seamless connectivity across the organisation.
- Company: Join Adler and Allan Group, champions of environmental sustainability and innovation.
- Benefits: Competitive salary, car allowance, hybrid work, and a commitment to diversity.
- Why this job: Make a real difference in a dynamic team focused on protecting our planet.
- Qualifications: General networking skills and familiarity with Microsoft systems required.
- Other info: Flexible role with opportunities for travel and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
At Adler and Allan Group, we are environmental champions committed to protecting our planet while helping businesses thrive. We are a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.
As an IT Support Engineer, you will be part of a team responsible for maintaining all IT and communication systems across the Adler & Allan Group. You’ll oversee installation and maintenance of local IT systems, ensuring our IT service meets organisational needs while remaining commercially focused. This is a hybrid role, requiring occasional travel to sites nationwide and overnight stays when necessary.
Responsibilities:
- Provide network support across the group
- Support PC, laptop, and mobile connectivity
- Assist with Microsoft Office & O365 applications
- Manage IP telephony systems
- Implement company hardware and software
- Handle technical support queries (local and remote) using Lansweeper & TeamViewer
- Perform network installations
- Demonstrate flexibility and initiative in all tasks
Qualifications:
- General networking skills (DHCP, DNS, etc.)
- Familiarity with firewalls and subnets
- MS Windows 10 & 11
- MS Office 2016 & O365
- Microsoft Server (2012–2022)
- General hardware diagnostics
- Clean UK driving licence
- Excellent written and verbal communication skills
- Ability to work independently and use initiative
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Information Technology Support Engineer in Exeter employer: Adler & Allan
Contact Detail:
Adler & Allan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer in Exeter
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have a lead on your dream IT Support Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in IT support and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues or handle technical queries. Being ready will help you stand out as a confident candidate.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team at Adler and Allan. It shows initiative and enthusiasm!
We think you need these skills to ace Information Technology Support Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your relevant skills, like networking and Microsoft Office experience, and don’t forget to mention any hands-on experience with hardware diagnostics!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your skills align with our mission at Adler and Allan. Keep it concise but impactful!
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your documents well to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Adler & Allan
✨Know Your Tech Inside Out
Make sure you brush up on your networking skills, especially DHCP and DNS. Familiarity with MS Windows 10 & 11, as well as Microsoft Server versions, will be crucial. Be ready to discuss how you've handled technical support queries in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues before. Whether it's managing IP telephony systems or performing network installations, having specific scenarios in mind will demonstrate your initiative and flexibility.
✨Communicate Clearly
Since excellent written and verbal communication skills are a must, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can communicate effectively with non-technical staff.
✨Be Ready for Hybrid Work Questions
As this role involves occasional travel and overnight stays, think about how you manage your time and work-life balance. Be prepared to discuss your experience with remote support and how you stay organised while working independently.
