At a Glance
- Tasks: Manage key accounts, drive growth, and build strong client relationships.
- Company: Adler & Allan, a leader in environmental insurance claims.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusion and equal opportunities.
- Why this job: Shape the future of client partnerships and make a real impact.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Adler & Allan is expanding, and we’re looking for a proactive Client Account Manager to take ownership of a portfolio of key strategic accounts. If you’re commercially minded, customer‑focused and thrive on building long‑term relationships, this role offers the chance to directly influence sector growth and shape the future of our client partnerships.
About the role
You’ll be responsible for driving growth within a defined set of key accounts—developing tailored account plans, identifying new opportunities, and ensuring every client receives exceptional service. Working closely with Sector Managers, Regional Account Managers and Operational Teams, you’ll bring together commercial insight and operational delivery to strengthen relationships and expand our footprint across each account. This is a hands‑on, strategic role where you’ll act as the primary day‑to‑day commercial contact, lead customer review meetings, support renewals and negotiations, and ensure accurate forecasting and pipeline management.
What you’ll be doing:
- Managing a portfolio of key accounts to achieve revenue, margin and growth targets
- Developing account plans aligned to sector strategy and identifying opportunities and risks
- Building strong relationships with customer stakeholders across multiple functions
- Acting as the main commercial contact for allocated clients
- Creating and maintaining a healthy pipeline with accurate forecasting
- Leading regular customer review meetings and ensuring agreed actions are delivered
- Working with operational teams to ensure service quality and contract compliance
- Supporting renewals, variations and commercial negotiations
- Ensuring pricing accuracy, commercial compliance and correct invoicing
- Managing aged debt and resolving billing queries
- Feeding account insights into sector development plans
- Contributing to tender responses and proposals
What you’ll bring:
- Experience in account management or client‑facing commercial roles in B2B services
- Experience with Environmental Consultancy/Services/Engineering
- Strong relationship‑building and communication skills
- Ability to identify opportunities and translate customer needs into solutions
- Solid commercial understanding, including pricing and contract fundamentals
- Excellent planning and organisational skills
- A proactive, solutions‑driven mindset with strong ownership and accountability
- Ability to collaborate effectively across teams
- Confident communicator comfortable engaging with stakeholders at all levels
- Proficiency with CRM systems and Microsoft Office
- Clean UK driving licence and Right to Work in the UK
- Willingness to undergo a Criminal Record Check
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Client Account Manager - Environmental Insurance Claims in Birmingham employer: Adler & Allan
Adler & Allan is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. As a Client Account Manager, you will enjoy the opportunity to build meaningful relationships while contributing to environmental sustainability, all within a supportive team environment that values your insights and fosters collaboration. With a commitment to diversity and equal opportunities, Adler & Allan offers a rewarding career path in a sector that is both impactful and essential.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager - Environmental Insurance Claims in Birmingham
✨Get Involved in Local Environmental Initiatives
Dive into your local environmental scenes, like community clean-up projects or eco-focused events. Not only will you meet like-minded people, but it's a surefire way to showcase your passion and skills in environmental engineering tech.
✨Join Industry-Specific Organisations
Check out organisations like the Institution of Environmental Engineers for networking opportunities and resources. They often host events and seminars that can help us connect with key players in the industry, including potential employers like Adler & Allan.
✨Show Off Your Projects and Passion
Create a portfolio that highlights any relevant projects, whether it's coursework, internships, or personal initiatives. Share this online, perhaps even on platforms like GitHub or your own website, to grab the attention of hiring managers looking for talent like us.
✨Utilise Environmental Job Boards
Take advantage of niche job boards dedicated to environmental careers. Sites like Green Jobs, Environmental Career and EcoJobs often feature openings from companies like Adler & Allan and can help us land that full-time gig.
We think you need these skills to ace Client Account Manager - Environmental Insurance Claims in Birmingham
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for a role in environmental engineering tech, make sure to highlight your technical skills like CAD software proficiency, data analysis, or modelling techniques. These are essential for the job and should stand out in your CV and cover letter, showing how you can contribute to projects at Adler & Allan.
Demonstrate Your Passion for Sustainability:In this field, showcasing your passion for sustainability and environmental protection can set you apart. Include any relevant projects, volunteer experience, or courses that underline your commitment to these causes. Adler & Allan will appreciate candidates who genuinely care about making a difference.
Tailor Your Application to the Role:Don't just send a generic CV and cover letter. Make sure to tailor your application to the specific role of Client Account Manager - Environmental Insurance Claims at Adler & Allan. Highlight experiences that align directly with the job description and give concrete examples of your work to demonstrate that you’re the right fit for a full-time position.
Include Relevant Certifications:If you have certifications related to environmental engineering or technology, like LEED Accreditation or any relevant software certifications, make sure to mention them. These qualifications can boost your application and show that you’re serious about your professional development in this competitive field.
How to prepare for a job interview at Adler & Allan
✨Brush Up on Environmental Regulations
Make sure you’re well-versed in the latest environmental regulations and standards. In an environmental engineering tech role at Adler & Allan, you might be asked specific questions about compliance measures, so understanding these will definitely give you an edge.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency with relevant tools and software, such as AutoCAD or GIS. You might be given a practical problem to solve during the interview, so it’s a great idea to brush up on these skills and perhaps even bring a portfolio of your projects to showcase your technical prowess.
✨Highlight Your Passion for Sustainability
In a full-time role, employers are looking for commitment and enthusiasm. Share your experiences, studies, or projects that reflect your passion for environmental sustainability. This will show Adler & Allan that you're not just qualified but genuinely invested in the field.
✨Prepare for Behavioural Questions
Be ready for behavioural questions that assess how you handle teamwork, conflict, and project management. Think of examples from your studies or practical experiences where you tackled challenges effectively, showcasing both your technical and interpersonal skills.
