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- Tasks: Provide top-notch customer service and manage claims efficiently.
- Company: Leading environmental solutions provider focused on diversity and inclusion.
- Benefits: Competitive pay, supportive work culture, and opportunities for growth.
- Why this job: Make a difference in customer experiences while working in a dynamic environment.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Join a team that values your input and fosters professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading environmental solutions provider is seeking a Claims Handler who excels in customer service.
Responsibilities include:
- Responding to customer correspondence
- Maintaining accurate records
- Communicating through various channels
The ideal candidate will be proactive, detail-oriented, and possess strong communication skills. Previous customer service experience is crucial, and experience in insurance or claims handling is advantageous. Join an organization committed to diversity and inclusion.
Client-Facing Claims Support Specialist in Barnsley employer: Adler & Allan
Contact Detail:
Adler & Allan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client-Facing Claims Support Specialist in Barnsley
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values, especially around diversity and inclusion, will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend or family member. This will help you feel more confident when discussing how you handle customer correspondence.
✨Tip Number 3
Be proactive during the interview. Don’t just wait for questions; share examples from your previous experience that highlight your attention to detail and problem-solving skills. This will demonstrate that you’re not only reactive but also a forward-thinker.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable using online platforms, which is a great asset in today’s job market.
We think you need these skills to ace Client-Facing Claims Support Specialist in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to the Claims Handler role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the position and how your proactive approach can benefit our team. Let us know what makes you tick!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Whether it's through clear writing or showcasing your ability to handle customer queries, we want to see it all!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Adler & Allan
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of customer satisfaction, which is key for a Claims Handler.
✨Familiarise Yourself with Claims Processes
Even if you haven't worked directly in claims handling, do some research on common processes and terminology used in the industry. This will help you speak confidently about the role and demonstrate your proactive approach to learning.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific customer scenarios. Think through potential situations you might face as a Claims Support Specialist and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Commitment to Diversity and Inclusion
Since the company values diversity and inclusion, be prepared to discuss how you can contribute to this culture. Share any experiences you have that highlight your understanding and support of diverse perspectives, which will resonate well with the interviewers.
