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- Tasks: Install and maintain customer sewer alarm monitors across Yorkshire.
- Company: Dynamic company focused on technical solutions and customer service.
- Benefits: Competitive salary, enhanced leave, pension, and health support.
- Why this job: Enjoy independent work while solving problems and engaging with customers.
- Qualifications: Experience in a technical role and strong communication skills required.
- Other info: Flexible travel and excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for a hands-on Field Service Technician to install, maintain and calibrate Detectronic PAL (Customer Sewer Alarm) monitors across Yorkshire. If you enjoy independent work, problem solving and delivering great customer service, this role offers a rewarding mix of technical work and customer interaction.
More about the role:
- Install and maintain PAL monitor devices
- Work independently and manage your daily schedule
- Diagnose issues and resolve them on site
- Engage with customers professionally
- Operate and maintain company vehicles and equipment
- Follow all Health & Safety and RAMS requirements
- Support wider team needs when required
About you:
- Experience in a similar technical field role
- Confident working alone and organising your workload
- Strong customer-facing and communication skills
- Skilled with hand tools and equipment installation
- Positive, professional and proactive attitude
- Knowledge of water/wastewater industry (preferred)
- Full clean UK driving licence and flexible to travel
What we can offer you:
- Enhanced maternity, paternity and adoption pay and leave
- Company pension
- Life assurance scheme (x4 salary)
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
- Refer a friend scheme
- Employee assistance programme (access to GP appointments and mental health support)
- Competitive annual leave
Field Service Technician in Yorkshire employer: Adler & Allan Ltd
Contact Detail:
Adler & Allan Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Yorkshire
✨Tip Number 1
Get to know the company! Research Detectronic and their products. When you show up for an interview, drop in some knowledge about their PAL monitors and how they fit into the water/wastewater industry. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves diagnosing issues on-site, think of examples from your past experiences where you’ve tackled technical problems. Be ready to share these stories during your interview to showcase your hands-on expertise.
✨Tip Number 3
Brush up on your customer service skills! This job is all about engaging with customers professionally. Prepare to discuss how you’ve handled customer interactions in the past, especially when things didn’t go as planned. A positive attitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, we love seeing applicants who are proactive!
We think you need these skills to ace Field Service Technician in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical roles, especially any work with tools and equipment. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Field Service Technician role. Share your passion for problem-solving and customer service, and let us know how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves engaging with customers, it’s important to demonstrate your strong communication skills. Use clear and professional language in your application, and maybe even share an example of a time you provided excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Tech
Make sure you brush up on your technical knowledge related to the Detectronic PAL monitors. Familiarise yourself with installation and maintenance processes, as well as common issues that might arise. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully engaged with customers in the past. Think about times when you resolved issues or provided exceptional service. This will demonstrate your strong communication skills and proactive attitude.
✨Plan Your Schedule
As a Field Service Technician, you'll need to manage your own time effectively. During the interview, discuss how you prioritise tasks and organise your workload. You could even mention any tools or methods you use to stay on track, which will highlight your independence and reliability.
✨Health & Safety First
Familiarise yourself with Health & Safety regulations relevant to the water/wastewater industry. Be prepared to discuss how you ensure safety in your work, as this is crucial for the role. Showing that you take these responsibilities seriously will impress your interviewers.
