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- Tasks: Install, maintain, and repair sophisticated equipment while delivering top-notch customer service.
- Company: Join Adler and Allan Group, a leader in environmental services and sustainability.
- Benefits: Enjoy competitive salary, enhanced leave, pension, and health support.
- Other info: Flexible travel opportunities and career progression in a dynamic team.
- Why this job: Make a real impact on the environment while developing your technical skills.
- Qualifications: Experience in field service and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Ensure you read the information regarding this opportunity thoroughly before making an application.
We are excited to announce we are recruiting an experienced and dedicated Field Service Technician to join our growing team across Rochford, Essex, Huntingdon, and Peterborough. In this pivotal role, you will be responsible for the installation, calibration, maintenance, and repair of sophisticated equipment at customer sites throughout the southern region. You will work both independently and as part of a team, delivering outstanding customer service. This is an excellent opportunity for you to develop your career with a forward-thinking organisation.
More about the role:
- Install, calibrate, and maintain equipment onsite with precision and attention to detail, ensuring all work meets stringent quality standards.
- Diagnose technical faults and implement effective solutions with minimal supervision, demonstrating strong analytical and troubleshooting capabilities.
- Conduct routine maintenance visits and preventative inspections to maximise equipment performance and customer satisfaction.
- Work safely and effectively in confined spaces and challenging environments, adhering rigorously to health and safety protocols.
- Communicate professionally and empathetically with customers, providing clear explanations of work undertaken and building long-term relationships.
- Mentor and support junior technicians, sharing knowledge and best practices to foster team development.
- Maintain comprehensive records of all work completed, including detailed reports and recommendations for future servicing.
- Travel flexibly across the designated regions, occasionally staying away from home when required.
Qualifications About you:
- Proven experience in field service, equipment maintenance, or a related technical discipline.
- Strong hands-on, practical skills with the ability to diagnose and resolve technical problems efficiently.
- Excellent organisational and time management abilities, with capacity to manage multiple priorities.
- Professional communication and people skills, with a genuine commitment to customer satisfaction.
- Full clean UK driving licence.
- Comfortable working outdoors in all weather conditions and in confined spaces.
- Ability to work flexibly, including occasional overnight stays away from home.
- Streetworks certification.
- CSCS (Construction Skills Certification Scheme) card.
- Confined Space Entry Controller certification (medium risk).
- First Aid at Work certification (3-day course).
Additional Information What we can offer you:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
About us:
At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients. Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin.
If you require any support with your application, whatever the circumstance, please let us know.
Field Service Technician in Surrey employer: Adler & Allan Ltd
Contact Detail:
Adler & Allan Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in Surrey
✨Tip Number 1
Get to know the company inside out! Research Adler and Allan Group's mission and values, and think about how your skills as a Field Service Technician align with their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a Field Service Technician, you'll need to explain technical issues to customers clearly. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Adler and Allan Group.
We think you need these skills to ace Field Service Technician in Surrey
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s packed with important details about what we’re looking for in a Field Service Technician, and understanding these will help you tailor your application.
Show Off Your Skills: When writing your application, highlight your hands-on experience and technical skills. We want to see how you’ve tackled challenges in the past, so don’t hold back on sharing specific examples that demonstrate your problem-solving abilities.
Be Professional Yet Personable: While it’s important to maintain professionalism in your application, don’t forget to let your personality shine through. We value communication skills and a genuine commitment to customer satisfaction, so feel free to express your passion for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service and equipment maintenance. Be ready to discuss specific tools and techniques you've used in past roles, as well as any relevant certifications you hold. This will show that you're not just a good fit for the role, but that you’re genuinely passionate about the work.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved technical issues in the past. Think of a couple of challenging situations where you had to think on your feet and come up with effective solutions. This will demonstrate your analytical skills and ability to work independently, which are crucial for a Field Service Technician.
✨Communicate Like a Pro
Since this role involves a lot of customer interaction, practice how you would explain technical concepts to someone without a technical background. Use clear, simple language and be ready to discuss how you build relationships with clients. This will highlight your professional communication skills and commitment to customer satisfaction.
✨Be Ready for the Unexpected
Field service work can be unpredictable, so be prepared to discuss your flexibility and adaptability. Share experiences where you had to adjust your plans or work in challenging environments. This will show that you can handle the demands of the job, including working outdoors and in confined spaces.