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- Tasks: Lead a dynamic team to deliver top-notch field services and innovative solutions.
- Company: Join Adler & Allan, a leader in the water sector with a focus on quality and efficiency.
- Benefits: Enjoy competitive salary, bonuses, company car, and comprehensive health benefits.
- Why this job: Make a real impact by inspiring a high-performing team and driving innovation.
- Qualifications: Strong leadership skills, engineering knowledge, and experience in managing diverse teams.
- Other info: Embrace a culture of diversity, inclusion, and continuous learning.
The predicted salary is between 40000 - 50000 £ per year.
The National Field Services Manager is to support the businesses plans by ensuring that Detectronic provides a reliable, repeatable and customer centric service to its customers from installation of the first product through to the ongoing provision of maintenance activities and data services. The National Field Service Manager will report directly to the Service Delivery Director and will have a proven track record of delivering complex and geographically widespread projects ranging from 1000's of installs to bespoke solutions for our customer base. The Service Delivery lead will inspire great performance and build a high performing team with a focus on quality, innovation and efficiency.
The current Field Services Team has grown to over 100 employees and includes 2, 3 and 1 person crew as well as Project Engineers who supervise and manage the project. The role will also be responsible for managing our contract partners who help to deliver our major projects. The Current portfolio of works cover most of the UK, so some travel should be expected.
More about the role:
- Overall responsibility for all Service Delivery activities including installations of Detectronics portfolio of Monitoring equipment, including Level, flow and Water Quality.
- Manage a team of Project Engineers and Field Service Managers to inspire our front-line staff to deliver best in class service to our clients.
- Refine and develop Standard Operating Procedures for all activities involved in Field Services.
- Be responsible for the Field Services Budget and aim to deliver below budget by increasing efficiencies and productivity.
- Drive quality as a priority on all projects and contracts with a right first-time ethos.
- Be curious - use Innovation and procedural improvements to drive performance and efficiencies.
- Develop our people to be the best they can be, creating a culture of learning, coaching and empowerment.
- Inspire and motivate best in class delivery from installation, maintenance and data quality.
- Promote a culture focused on the health, safety, wellbeing, diversity and inclusion of all employees within their function and deliver associated outcomes.
- Work closely with the Service Delivery Lead and PMO to ensure consistent and effective results for our clients.
- Manage contractor workforce.
- The role will cover all of our contracts.
- Provide performance reports to the Board on a monthly basis.
Qualifications
About you:
- A good knowledge of services pertaining to Adler & Allan group wide offering.
- Tenacity, durability and able to demonstrate resilience with a positive attitude to change.
- Excellent communication and interpersonal skills.
- Good financial acumen.
- PC based IT skills - Word, Excel, Project and PowerPoint.
- Proven track record of delivery and achievement.
- Strong planning and presentation skills.
- Proven ability to manage and influence a skilled multidisciplinary team.
- High level of organisational skills.
- Possession of a clean UK driving licence and Right to Work in the UK.
- Engineering competency.
- Knowledge of the water sector.
- Experience in managing field and desk-based operatives and leadership teams in matrix organisations.
- Ability to create bespoke solutions based on customer needs from the suite of Adler & Allan solutions and services.
- A Criminal Record Check will be required due to the environments in which the postholder will operate.
- IOSH Managing Safely.
- SMSTS.
- Prince 2.
- NEBOSH - General Certificate.
- Flow and or Level monitoring of Sewer Networks.
Additional Information
What we can offer you:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Field service supervisor (Permanent) in Preston employer: Adler & Allan Ltd
Contact Detail:
Adler & Allan Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field service supervisor (Permanent) in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up with questions that demonstrate your interest and understanding of their operations. This will help you stand out as a candidate who’s genuinely invested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your achievements and how they relate to the job description, so you can showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. We recommend reiterating your enthusiasm for the position and mentioning something specific from your conversation to make it personal.
We think you need these skills to ace Field service supervisor (Permanent) in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your achievements in managing teams and delivering projects, as these are key for the Field Service Supervisor role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've inspired teams or improved service delivery in previous roles.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your interpersonal skills.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you’ll have access to all the latest updates about the role.
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the services offered by the company, especially in relation to the water sector. Brush up on your knowledge of monitoring equipment and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Field Service Supervisor, you'll need to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others while driving performance.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills, especially in complex project scenarios. Think of specific instances where you've had to create bespoke solutions or improve processes, and be ready to share those stories.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would communicate with both your team and clients to ensure everyone is on the same page.