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- Tasks: Lead a dynamic team to deliver top-notch field services and innovative solutions.
- Company: Join Adler & Allan, a leader in the water sector with a focus on quality and efficiency.
- Benefits: Enjoy competitive salary, bonuses, company car, and comprehensive health benefits.
- Why this job: Make a real impact by inspiring a high-performing team and driving innovation.
- Qualifications: Strong leadership skills, project management experience, and a passion for customer service.
- Other info: Embrace a culture of diversity, inclusion, and continuous learning.
The predicted salary is between 50000 - 60000 £ per year.
The National Field Services Manager is to support the businesses plans by ensuring that Detectronic provides a reliable, repeatable and customer centric service to its customers from installation of the first product through to the ongoing provision of maintenance activities and data services. The National Field Service Manager will report directly to the Service Delivery Director and will have a proven track record of delivering complex and geographically widespread projects ranging from 1000's of installs to bespoke solutions for our customer base. The Service Delivery lead will inspire great performance and build a high performing team with a focus on quality, innovation and efficiency.
The current Field Services Team has grown to over 100 employees and includes 2, 3 and 1 person crew as well as Project Engineers who supervise and manage the project. The role will also be responsible for managing our contract partners who help to deliver our major projects. The Current portfolio of works cover most of the UK, so some travel should be expected.
More about the role:
- Overall responsibility for all Service Delivery activities including installations of Detectronics portfolio of Monitoring equipment, including Level, flow and Water Quality.
- Manage a team of Project Engineers and Field Service Managers to inspire our front-line staff to deliver best in class service to our clients.
- Refine and develop Standard Operating Procedures for all activities involved in Field Services.
- Be responsible for the Field Services Budget and aim to deliver below budget by increasing efficiencies and productivity.
- Drive quality as a priority on all projects and contracts with a right first-time ethos.
- Be curious - use Innovation and procedural improvements to drive performance and efficiencies.
- Develop our people to be the best they can be, creating a culture of learning, coaching and empowerment.
- Inspire and motivate best in class delivery from installation, maintenance and data quality.
- Promote a culture focused on the health, safety, wellbeing, diversity and inclusion of all employees within their function and deliver associated outcomes.
- Work closely with the Service Delivery Lead and PMO to ensure consistent and effective results for our clients.
- Manage contractor workforce.
- The role will cover all of our contracts.
- Provide performance reports to the Board on a monthly basis.
Qualifications
About you:
- A good knowledge of services pertaining to Adler & Allan group wide offering.
- Tenacity, durability and able to demonstrate resilience with a positive attitude to change.
- Excellent communication and interpersonal skills.
- Good financial acumen.
- PC based IT skills - Word, Excel, Project and PowerPoint.
- Proven track record of delivery and achievement.
- Strong planning and presentation skills.
- Proven ability to manage and influence a skilled multidisciplinary team.
- High level of organisational skills.
- Possession of a clean UK driving licence and Right to Work in the UK.
- Engineering competency.
- Knowledge of the water sector.
- Experience in managing field and desk-based operatives and leadership teams in matrix organisations.
- Ability to create bespoke solutions based on customer needs from the suite of Adler & Allan solutions and services.
- A Criminal Record Check will be required due to the environments in which the postholder will operate.
- IOSH Managing Safely.
- SMSTS.
- Prince 2.
- NEBOSH - General Certificate.
- Flow and or Level monitoring of Sewer Networks.
Additional Information
What we can offer you:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Field Service Manager Full Time in Preston employer: Adler & Allan Ltd
Contact Detail:
Adler & Allan Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager Full Time in Preston
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that interview!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will not only help you answer questions better but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for Field Service Manager roles and get comfortable discussing your experience and achievements. The more you practice, the more confident you’ll feel when it’s the real deal.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Manager Full Time in Preston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing field services and leading teams. We want to see how your skills align with the role of National Field Services Manager!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of projects you've successfully delivered. We love seeing quantifiable results that demonstrate your ability to drive performance and efficiency.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the services offered by the company, especially in relation to the water sector. Brush up on your knowledge of monitoring equipment and be ready to discuss how you can contribute to installations and maintenance.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to manage and inspire teams. Think about times when you've led a project or improved team performance, and be ready to share these stories during the interview.
✨Be Financially Savvy
Since the role involves managing budgets, it’s crucial to highlight your financial acumen. Be prepared to discuss how you've previously delivered projects under budget and increased efficiencies.
✨Emphasise Safety and Wellbeing
Given the focus on health, safety, and wellbeing, come equipped with examples of how you've promoted a safe working environment in past roles. This will show that you align with the company's values and culture.