Operations Manager - Syphons

We are currently seeking an Operations Manager to join our team at Oneline. The purpose of this role is to effectively and strategically manage and support operational staff, plant and customers ensuring the successful completion of all aspects of operations.

More about the role:

• Responsible for the operational delivery of the Syphon Services department and associated deliveries.
• Supporting the Head of Syphons, Operations Manager for Syphons & Project & Commercial Manager.
• Preparing quotations, arranging works and pricing jobs for invoicing as required.
• Ensure all correct equipment is in suitable condition and on vehicles as required in order to carry out all duties effectively to completion. Hire additional equipment as required to complete a job.
• Hold full responsibility for effective communication with all field staff at all times: rearrange any work requirement should this be needed.
• To allocate jobs and select appropriately trained staff to complete works to a safe and required standard. Additionally, to ensure all paperwork and documentation, including job packs, are ready for the following working day for all field staff.
• To carry out the health and safety induction for new starters, ensuring that the health and safety induction checklist has been completed.
• Setting probation targets for all new employees under the Operations manager’s responsibility.
• To carry out any site visits necessary to ensure correct and full RAMS be completed for all jobs. Method statements and Risk assessments should be subject to regular review and updated as required.
• The Operations Manager has overall responsibility for the health and safety of all employees operating under him / her.
• Acting as the main point of contact for clients and keeping them fully updated on works.
• To collate and check all paperwork and pass to the appropriate department for processing in a timely manner.
• Acting as the Duty Manager on the on-call rota.
• Implement new procedures & processes as required, ensuring the service is fully compliant.
• Report to the Head of Syphon Services any cost savings he/she may be able to implement or any sales revenue he/she may be able to implement.
• Deputising for members of staff during annual leave as required; e.g. Head of Syphon Services, Operations Managers.
• Provide assistance to other departments and managers with day-to-day work and on-going project work as required.
• Responsible for achieving utilisation targets for both workforce and vehicles through proactive operational management.
• Carry out regular site health and safety audits, identifying risks and recommending corrective actions by logging on Assure.
• Responsible for reviewing collected data, ensuring accuracy, and producing comprehensive final technical reports.
• Accountable for delivering against agreed KPIs, with regular performance analysis and corrective action where required.

This list is not exhaustive, and the postholder will be expected to demonstrate initiative and ownership of other duties and tasks outside of this job description.

Qualifications:

• Transferable operational experience, including staff resourcing, equipment and/or vehicle fleet management.
• Knowledge & experience gained within the water industry, or a similar environment.
• Understanding and knowledge of health and safety at work, experience of implementing safe systems of work, with a track record of managing the health and wellbeing of operational staff.
• Excellent interpersonal skills and the ability to effectively communicate with colleagues, workforce and clients at all levels.
• Excellent organisational and time-management skills.
• Previous experience of confined spaces, Street Works, CDM regulations would be desirable.
• A full UK driving licence.

Additional Information:

What we can offer you:

• Enhanced maternity, paternity and adoption pay and leave.
• Company pension.
• Life assurance scheme (x4 salary).
• Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
• Refer a friend scheme.
• Employee assistance programme (access to GP appointments and mental health support).
• Training and career progression.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.