At a Glance
- Tasks: Lead projects, conduct site analyses, and ensure top-notch service quality.
- Company: Join a leading company committed to quality and customer satisfaction.
- Benefits: Competitive salary, bonuses, enhanced leave, and health support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the field while developing your skills.
- Qualifications: Strong technical background, excellent communication, and problem-solving skills.
The predicted salary is between 40000 - 50000 € per year.
The role of the Project Engineer is pivotal to our commitment to quality and customer satisfaction. The role will conduct thorough site analyses, ensure high standards of field service operations, represent the company in client meetings, and manage escalated incidents. This role requires a strong technical background in flow surveys, excellent communication skills, and a proactive approach to problem-solving and continuous improvement.
More about the role:
- Technical: Conduct in-depth analysis of escalated sites using various databases and technologies to identify resolution paths. Liaise internally and externally to maintain effective technical responses and actions for any issues raised, reviews, or investigations, including planning, data report provision. Work with the Data team to perform detailed technical reviews of any elements of a flow survey raised by internal departments, management, or clients. Triage issues, provide solutions and manage client communications.
- Field Services Assurance: Ensure high standards in field activities, including new installations and maintenance activities. Conduct field audits to verify compliance with standards. Conduct reviews of installation photographs and provide feedback to installers. Ensure all health and safety standards are met in the field, including PPE standards, working in the highway, and other essential H&S protocols. Contribute to continuous improvement in field operations with a focus on efficiency, quality and first-time fix. Provide support, advice and best in class training for Technicians to ensure highest quality surveys are achieved. Have line management responsibility for between 12-20 direct field services employees. Conduct 1-1 reviews with allocated staff. Performance and P and L responsibility for flow contracts and projects. Act as the delivery representative for all Flow Projects, representing Detectronic/Adler Allan. Liaise with clients on technical and maintenance activities, working towards resolutions. Collaborate with internal and external entities on futureproofing, delivery, installation, testing, and acceptance of new designs and technologies. Attend contract performance meetings.
- Operational support: Provide support to crews needing on-site assistance or advice regarding their assignments. Create Policy, Plans, and Process documentation to guide operational activities. Serve as the company representative for second-line major incident escalation, managing all actions in accordance with established processes. Support planning and data team representatives to ensure the client receives the best possible service. Provide analysis of aborted jobs to help drive continuous improvement in this area. Spotting trends and root causes. With an overall aim in reducing aborts. Drive performance with crew with a focus on ensuring KPI’s and delivery targets are met including, glide path of installations, no missed appointments with modellers and no data lost due to poor installation. Set realistic objectives for staff working on projects so they all have a clear understanding and goal. Produce relevant documentation for process improvements. Ensure all crew have the kit and equipment they require each time they visit a site to encourage a right first time approach.
- Personal attributes: Drive quality as a priority on all projects and contracts with a right first-time ethos. Be curious – use Innovation and procedural improvements to drive performance and efficiencies. Develop our people to be the best they can be, creating a culture of learning, coaching and empowerment. Inspire and motivate best in class delivery from installation, maintenance and data provision. Promote a culture focused on the health, safety, wellbeing, diversity and inclusion of all employees within their function and delivers associated outcomes. People focus with proven ability to develop and mentor team.
Qualifications About you:
- A good knowledge of services pertaining to Adler & Allan group wide offering.
- Tenacity, durability and able to demonstrate resilience with a positive attitude to change.
- Excellent communication and interpersonal skills.
- PC based IT skills - Word, Excel, Project and PowerPoint.
- Proven track record of technical delivery.
- Strong planning and presentation skills.
- Ability to manage and influence a skilled multidisciplinary team.
- High level of organisational skills.
- Possession of a clean UK driving licence and Right to Work in the UK.
- Minimum H and S qualification of IOSH managing safety.
- Knowledge of the water sector.
- Experience in managing field and desk-based operatives and leadership teams in matrix organisations.
- Knowledge of wastewater networks.
- Knowledge and experience in completing flow surveys.
- Ability to create bespoke solutions based on customer needs from the suite of Adler & Allan solutions and services.
- A Criminal Record Check will be required due to the environments in which the postholder will operate.
Additional Information What's in it for you:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave.
Project Engineer (Flow) in London employer: Adler & Allan Ltd
As a Project Engineer at our Nelson location, you will thrive in a dynamic work culture that prioritises quality, customer satisfaction, and employee development. We offer competitive salaries, comprehensive benefits including enhanced family leave and a robust pension scheme, alongside opportunities for continuous learning and career advancement. Join us to be part of a team that values innovation, safety, and the well-being of its employees while making a meaningful impact in the flow services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Project Engineer (Flow) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Project Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical background and problem-solving abilities. Share specific examples of how you've tackled challenges in flow surveys or field operations.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their values and how they approach customer satisfaction. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining us at StudySmarter and contributing to our commitment to quality and continuous improvement.
We think you need these skills to ace Project Engineer (Flow) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Project Engineer role. Highlight your technical background in flow surveys and any relevant experience that aligns with the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves liaising with clients and managing teams, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to convey complex information effectively.
Highlight Problem-Solving Abilities:We love a proactive approach! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you're not just about maintaining standards but also about driving continuous improvement.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to flow surveys and the specific technologies mentioned in the job description. Be ready to discuss how you've applied this knowledge in past roles, as it will show your capability to handle the technical aspects of the Project Engineer position.
✨Show Off Your Communication Skills
Since this role involves liaising with clients and managing a team, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information to non-technical stakeholders or resolved conflicts within a team. This will demonstrate your interpersonal skills.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle escalated incidents or technical challenges. Think of specific examples from your experience where you identified issues, triaged them, and implemented solutions. This will highlight your proactive approach to problem-solving.
✨Emphasise Continuous Improvement
The role requires a focus on efficiency and quality. Be prepared to discuss how you've contributed to continuous improvement in previous positions. Share any initiatives you've led or participated in that resulted in better processes or outcomes, showcasing your drive for excellence.
