At a Glance
- Tasks: Lead operations teams, ensuring efficient service delivery and compliance with regulations.
- Company: Dynamic company in the water and drainage industry with a focus on innovation.
- Benefits: Competitive salary, company car, enhanced leave, pension, and health support.
- Other info: Join a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by leading teams and driving operational excellence.
- Qualifications: Extensive experience in water or construction industries and proven leadership skills.
The predicted salary is between 50000 - 65000 € per year.
The Head of Operations will be responsible for tactical planning, coordination, and performance management of operational teams and services (cleansing, CCTV surveys, deep suction and tankering).
More about the role:
- Operations Management: Ensure service delivery is completed efficiently, on schedule, and within budget.
- Regulatory and Quality Compliance: Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety). Conduct audits and reviews of operational procedures, waste handling, and environmental impact. Manage and lead operations managers, project and technical managers, supervisors and field crews. Lead training, recruitment, and performance evaluations.
- Fleet & Equipment Oversight: Review scheduling and compliance of jetting units, tankers, CCTV vans, and safety equipment. Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.
- Client Relations & Reporting: Maintain key client relationships, oversee SLAs, and produce operational reports. Adequately resolve any escalated service issues.
- Revenue Generation: Develop positive, meaningful relationships with new and existing customers. Generate growth in existing contracts. Support the wider team in generation of new opportunities. Close liaison with counterparts in Group to recognise wider opportunities. Accurate revenue and cost reporting. Contribute to annual budget setting and investment requirements.
Qualifications
About you:
- Extensive experience of the water, drainage, construction industry or similar.
- Proven experience leading multi-disciplinary teams.
- Experience of working within a highly regulated and compliance driven environment.
- Demonstrable experience of complex problem solving.
- Excellent interpersonal and communication skills at all levels.
- Highly organised and able to manage multiple priorities.
Additional Information
What's in it for you?
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave.
Head of Operations in London employer: Adler & Allan Ltd
As the Head of Operations in Wellington, you will join a forward-thinking company that prioritises employee well-being and professional growth. With a strong commitment to regulatory compliance and operational excellence, we offer a supportive work culture that values teamwork and innovation. Our comprehensive benefits package, including enhanced family leave, a robust pension scheme, and health support options, ensures that our employees are well taken care of both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Head of Operations role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their compliance standards and operational challenges. This will help us tailor your responses and show that you’re genuinely interested in making a difference in their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience leading teams and managing complex projects. We want to hear how you’ve tackled challenges in the past and how you can bring that expertise to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operations management, compliance, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us. Mention specific experiences that relate to the job description, especially around client relations and revenue generation.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved service delivery or led successful projects in the past. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their service delivery processes, compliance standards, and how they manage their fleet and equipment. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of Operations, you'll be leading teams. Prepare examples of how you've successfully managed multi-disciplinary teams in the past. Highlight your experience in training, recruitment, and performance evaluations to illustrate your leadership style and effectiveness.
✨Prepare for Compliance Questions
Given the regulatory nature of the role, expect questions about ISO standards and compliance. Brush up on relevant regulations like ISO 14001 and ISO 45001. Be ready to discuss how you've ensured compliance in previous roles and how you would approach it in this position.
✨Demonstrate Client Relationship Management
Client relations are key in this role. Think of specific instances where you've built strong relationships with clients or resolved service issues effectively. Be prepared to discuss how you would maintain SLAs and generate growth in existing contracts.
