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- Tasks: Support IT systems and ensure seamless connectivity across the organisation.
- Company: Join Adler and Allan Group, environmental champions dedicated to sustainability.
- Benefits: Hybrid role with competitive salary and opportunities for travel.
- Why this job: Make a difference while developing your IT skills in a dynamic environment.
- Qualifications: Basic networking knowledge and familiarity with Microsoft systems required.
- Other info: Diverse and inclusive workplace with equal opportunities for all applicants.
The predicted salary is between 30000 - 50000 £ per year.
At Adler and Allan Group, we are environmental champions committed to protecting our planet while helping businesses thrive. We are a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.
As an IT Support Engineer, you will be part of a team responsible for maintaining all IT and communication systems across the Adler & Allan Group. You will oversee installation and maintenance of local IT systems, ensuring our IT service meets organisational needs while remaining commercially focused. This is a hybrid role, requiring occasional travel to sites nationwide and overnight stays when necessary.
Key Responsibilities- Provide network support across the group
- Support PC, laptop, and mobile connectivity
- Assist with Microsoft Office & O365 applications
- Manage IP telephony systems
- Implement company hardware and software
- Handle technical support queries (local and remote) using Lansweeper & TeamViewer
- Perform network installations
- Demonstrate flexibility and initiative in all tasks
- General networking skills (DHCP, DNS, etc.)
- Familiarity with firewalls and subnets
- MS Windows 10 & 11
- MS Office 2016 & O365
- Microsoft Server (2012-2022)
- General hardware diagnostics
- Clean UK driving licence
- Excellent written and verbal communication skills
- Ability to work independently and use initiative
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
IT Support Engineer in Exeter employer: Adler & Allan Ltd
Contact Detail:
Adler & Allan Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Exeter
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those at Adler and Allan. Use LinkedIn to connect with current employees and ask them about their experiences. A friendly chat can sometimes lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft Office, networking, and any relevant IT support tools. We want to see that you’re not just knowledgeable but also passionate about IT!
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to share examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and demonstrate flexibility, just like the role requires!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Adler and Allan. Let’s make a positive impact together!
We think you need these skills to ace IT Support Engineer in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant skills like networking, Microsoft Office proficiency, and any experience with hardware diagnostics. We want to see how you fit into our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our environmental goals. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Adler & Allan Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your networking skills, especially DHCP and DNS. Familiarise yourself with the specific IT systems mentioned in the job description, like Microsoft Office and O365, as well as any hardware and software you'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your initiative and flexibility in tackling challenges.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can assist users with varying levels of tech knowledge.
✨Be Ready for Practical Scenarios
Expect to face some practical questions or scenarios during the interview. Brush up on your troubleshooting techniques and be prepared to walk through how you would handle specific IT support queries, both locally and remotely.
