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- Tasks: Lead operations teams, ensuring efficient service delivery and compliance with regulations.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, company car, enhanced leave, and health support.
- Why this job: Make a real impact in the water and drainage industry while advancing your career.
- Qualifications: Extensive experience in operations management and strong leadership skills required.
- Other info: Opportunities for training and career progression in a dynamic environment.
The predicted salary is between 60000 - 80000 £ per year.
The Head of Operations will be responsible for tactical planning, coordination, and performance management of operational teams and services (cleansing, CCTV surveys, deep suction and tankering).
More about the role:
- Operations Management: Ensure service delivery is completed efficiently, on schedule, and within budget.
- Regulatory and Quality Compliance: Ensure operations follow ISO standards (e.g., ISO 14001 for Environmental Management, ISO 45001 for Health & Safety). Conduct audits and reviews of operational procedures, waste handling, and environmental impact. Manage and lead operations managers, project and technical managers, supervisors and field crews. Lead training, recruitment, and performance evaluations.
- Fleet & Equipment Oversight: Review scheduling and compliance of jetting units, tankers, CCTV vans, and safety equipment. Lead on optimisation of vehicle and plant uptime through preventive maintenance planning.
- Client Relations & Reporting: Maintain key client relationships, oversee SLAs, and produce operational reports. Adequately resolve any escalated service issues.
- Revenue Generation: Develop positive, meaningful relationships with new and existing customers. Generate growth in existing contracts. Support the wider team in generation of new opportunities. Close liaison with counterparts in Group to recognise wider opportunities. Accurate revenue and cost reporting. Contribute to annual budget setting and investment requirements.
Qualifications
About you:
- Extensive experience of the water, drainage, construction industry or similar.
- Proven experience leading multi-disciplinary teams.
- Experience of working within a highly regulated and compliance driven environment.
- Demonstrable experience of complex problem solving.
- Excellent interpersonal and communication skills at all levels.
- Highly organised and able to manage multiple priorities.
Additional Information
What’s in it for you?:
- Enhanced maternity, paternity and adoption pay and leave.
- Company pension.
- Life assurance scheme (x4 salary).
- Medicash plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
- Refer a friend scheme.
- Employee assistance programme (access to GP appointments and mental health support).
- Competitive annual leave plus bank holidays.
- Training and career progression opportunities.
Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.
Head of Operations (Tanker Services) in Wellington employer: Adler & Allan
Contact Detail:
Adler & Allan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations (Tanker Services) in Wellington
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Head of Operations role.
✨Tip Number 2
Prepare for the interview by researching the company inside out. Understand their operations, values, and recent projects. We want to show them that you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and compliance. We can help you with mock interviews to boost your confidence and ensure you nail those tricky questions.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Head of Operations (Tanker Services) in Wellington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in operations management, compliance, and team leadership. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your achievements in the water or drainage industry that demonstrate your skills.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your complex problem-solving experiences. We love candidates who can think on their feet and tackle challenges head-on, especially in a regulated environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adler & Allan
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of operations management, especially in the water and drainage sectors. Brush up on ISO standards like ISO 14001 and ISO 45001, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about times when you’ve successfully managed performance evaluations or training sessions, as this will demonstrate your capability to lead effectively.
✨Be Ready for Problem-Solving Scenarios
Expect to discuss complex problem-solving situations you've faced in the past. Have a few specific examples ready that showcase your analytical skills and how you resolved operational challenges.
✨Build Rapport with Client Relations
Since client relations are key, be prepared to talk about how you’ve maintained relationships and resolved service issues in previous roles. Highlight any successful revenue generation strategies you’ve implemented to show your business acumen.