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- Tasks: Manage your own caseload of subsidence claims from start to finish.
- Company: Join a dynamic team at Adjusting Appointments Limited, passionate about customer service.
- Benefits: Enjoy remote work, flexible holidays, private health care, and a generous pension scheme.
- Why this job: Be part of a supportive culture with opportunities for progression and industry qualifications.
- Qualifications: Experience in subsidence claims handling and strong communication skills are essential.
- Other info: This is a full-time, mid-senior level role in the insurance sector.
The predicted salary is between 42000 - 84000 £ per year.
Join to apply for the Subsidence Claims Handler role at Adjusting Appointments Limited
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Join to apply for the Subsidence Claims Handler role at Adjusting Appointments Limited
A fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service, are now looking for an experienced Subsidence Claims Handler to be part of their Specialist Subsidence team.
- You will manage your own caseload of subsidence claims from cradle to grave.
- You will be the main and consistent point of contact leading and supporting customers through the potentially long claims process, ensuring they will feel fully supported every step of the way throughout the lifecycle of the subsidence claims journey.
Key Responsibilities
- Taking ownership of a full caseload, responsible for your own portfolio of subsidence claims.
- Proactively progress the claim with regular contact with the policyholder
- Provide administrative support and work closely with the team of field surveyors
- Work with schedules of repair and be able to review, edit and handle variations.
- Have full understanding and awareness of the caseload to be able to progress claims to achieve repair completion.
- Organise and arrange activities associated with repairs (storage, accommodation, asbestos testing, programme of works, etc.)
- Handle subsidence specific aspects such as correct ABI.
About You
- Experience of technical property claims handling and complaints
- Construction knowledge related to repair of a wide range of buildings is advantageous.
- Be able to work under pressure handling high volume technical claims
- The ability to make decisions, plan and manage own workload through to completion
- Exceptional communications skills being able to liaise and communicate with multiple parties
- Experience in subsidence claim handling is required (essential)
- Good IT skills and be able to utilise various systems
- Industry qualifications desired or a willingness to work towards
Benefits
- Remote working
- flexi holidays
- private health care
- generous pension scheme
- opportunity for progression with full support towards industry qualifications.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Insurance
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Subsidence Claims Handler employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Claims Handler
✨Tip Number 1
Familiarise yourself with the specific processes involved in subsidence claims handling. Understanding the nuances of the claims lifecycle will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 2
Network with professionals in the insurance and claims handling industry. Engaging with others who have experience in subsidence claims can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing high-volume technical claims. Be ready to share specific examples that highlight your decision-making skills and ability to work under pressure.
✨Tip Number 4
Research Adjusting Appointments Limited and their approach to customer service. Tailoring your conversation to align with their values and demonstrating your passion for providing excellent support can set you apart from other candidates.
We think you need these skills to ace Subsidence Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Subsidence Claims Handler. Familiarise yourself with the claims process and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in technical property claims handling and any specific knowledge related to subsidence claims. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage a caseload effectively. Mention your communication skills and how they will help you support customers throughout the claims process.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in claims handling.
How to prepare for a job interview at Adjusting Appointments Limited
✨Show Your Knowledge of Subsidence Claims
Make sure to brush up on your understanding of subsidence claims and the specific processes involved. Being able to discuss technical aspects confidently will demonstrate your expertise and suitability for the role.
✨Highlight Your Communication Skills
Since you'll be the main point of contact for policyholders, it's crucial to showcase your exceptional communication skills. Prepare examples of how you've effectively communicated with clients or stakeholders in previous roles.
✨Demonstrate Your Organisational Skills
The role requires managing a full caseload, so be ready to discuss how you prioritise tasks and manage your workload. Share specific strategies or tools you use to stay organised and ensure timely progress on claims.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of past experiences where you successfully handled complex claims or resolved customer issues, and be prepared to explain your thought process.
