At a Glance
- Tasks: Join our Subsidence Team to manage building claims and support surveyors.
- Company: We're a growing company focused on providing technical solutions in the insurance sector.
- Benefits: Enjoy remote work, 25 days holiday, and a company bonus scheme.
- Why this job: Be part of a dynamic team making a real impact in customer service and problem-solving.
- Qualifications: Experience in subsidence claims or a background in building surveying is essential.
- Other info: Ideal for self-motivated individuals who thrive in fast-paced environments.
The predicted salary is between 24000 - 36000 £ per year.
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Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.
Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:
- Communicating with customers, contractors and insurer clients over the telephone, email and in writing
- Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
- Updating and creating building repair scopes using in-house schedule of rates
- Negotiating cash settlements for repairs with policyholders
- Managing panel contractors, controlling repair schedules and costs
- Settling claims under delegated authority
- Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
- Demonstrate great communication and organisation skills
- Ability to demonstrate a high standard of customer service
- Computer literate, with excellent verbal and written communication skills
- Ability to thrive in a fast-paced target driven environment
- Positive attitude and be a flexible, self-motivated team player
- Attention to detail and ability to assess and resolve problems and find solutions
Salary & Benefits:
- up to £30k per annum
- 25 days holiday plus an excellent benefits package
- Company bonus scheme, training and career advancement.
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Subsidence Building Technician employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Building Technician
✨Tip Number 1
Familiarise yourself with the common causes of subsidence and the typical solutions used in the industry. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the building insurance and subsidence sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with managing claims and working with contractors. Be ready to share specific examples that highlight your problem-solving skills and ability to negotiate effectively.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex technical issues to clients or team members. Being able to convey information clearly is crucial for this role, so consider mock interviews to refine your approach.
We think you need these skills to ace Subsidence Building Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in subsidence or building insurance claims. Emphasise any technical skills and previous roles that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've successfully managed claims or worked in a team environment.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to thrive in a fast-paced environment. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adjusting Appointments Limited
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of subsidence and building claims. Be prepared to discuss specific cases you've handled or relevant experiences that demonstrate your technical expertise.
✨Demonstrate Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Use examples from past experiences where you successfully managed client relationships or resolved conflicts.
✨Highlight Problem-Solving Abilities
Prepare to discuss how you've tackled challenges in previous roles. Think of specific instances where you identified a problem and implemented a solution, especially in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
As this position requires working as part of a remote team, be ready to share examples of how you've collaborated with others. Highlight your adaptability and willingness to support team goals, even under pressure.