Job Profile
Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.
Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:
Communicating with customers, contractors and insurer clients over the telephone, email and in writing
Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage
Updating and creating building repair scopes using in-house schedule of rates
Assessing contractor estimates
Negotiating cash settlements for repairs with policyholders
Managing panel contractors, controlling repair schedules and costs
Settling claims under delegated authority
Applicant Requirements
Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor
Demonstrate great communication and organisation skills
Ability to demonstrate a high standard of customer service
Computer literate, with excellent verbal and written communication skills
Ability to thrive in a fast-paced target driven environment
Positive attitude and be a flexible, self-motivated team player
Attention to detail and ability to assess and resolve problems and find solutions
Salary & Benefits:
Remote working
up to £30k per annum
25 days holiday plus an excellent benefits package
Company bonus scheme, training and career advancement.
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