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- Tasks: Manage property claims and provide solutions in a vibrant team environment.
- Company: Dynamic Loss Adjusting Organisation with a focus on building claims.
- Benefits: Up to £28,000 salary, 25 days holiday, and flexible benefits.
- Why this job: Make a real difference by helping clients through challenging situations.
- Qualifications: Experience in property claims handling and excellent customer service skills.
- Other info: Remote working options and support for industry qualifications.
The predicted salary is between 16800 - 28000 £ per year.
An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims.
As a Property Claims Handler you will:
- Answer incoming telephone calls and deal with incoming electronic instructions.
- Liaise with customers, clients, insurers via the telephone, email and in writing.
- Handle and resolve insurance related technical questions from clients.
- Monitor the progress of new and existing claims within strict deadlines.
- Assess claims in order to ascertain liability and make decisions either accepting or declining the claims within delegated authority levels.
- Handle and deal with appointments and manage third party suppliers such as building networks, drying/restoration suppliers and flooring suppliers.
Applicant Requirements
- Buildings/Property Claims handling experience cradle to grave - Essential
- Excellent customer services skills within a telephone environment - Essential
- Be able to work within a targeted environment - Essential
- Diary management experience - Essential
- Experience of booking and arranging appointments - Essential
- The ability to manage and prioritise own workload - Essential
- Experience of handling and dealing with challenging situations - Essential
- Experience of handling complaints - Essential
- Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact
Salary & Benefits: up to £28,000 per annum plus flexi benefits including 25 days holiday plus the option to buy additional support towards industry qualifications, retailer discounts etc. remote working
Property Claims Handler in Lincolnshire employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and dealing with clients, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Property Claims Handler in Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property claims handling. We want to see how you've managed your own caseload and dealt with challenging situations, so don’t hold back on those details!
Show Off Your Customer Service Skills: Since you'll be liaising with customers and clients, it's crucial to showcase your excellent customer service skills. We love seeing examples of how you've handled complaints or provided support in tough situations.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be dealing with technical questions and claims assessments.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adjusting Appointments Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims handling. Be ready to discuss your previous experiences with specific examples, especially those that showcase your ability to manage claims from start to finish. This will demonstrate your expertise and confidence in the field.
✨Showcase Your Customer Service Skills
Since excellent customer service is essential for this role, prepare to share instances where you've successfully handled challenging situations or complaints. Highlight your empathy and communication skills, as these are crucial when dealing with clients who have experienced losses.
✨Demonstrate Your Organisational Skills
The job requires effective diary management and prioritisation of tasks. Be ready to discuss how you manage your workload and meet deadlines. You could even bring a sample of your organisational methods to the interview to illustrate your approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
