An experienced Claims Handler/Insurance professional with a Supervisory/Management background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services with a focus on Speciality Markets and Complex Commercial where you will oversee a team of specialist claims handlers.
You will provide Management support ensuring the success of the team.
Key responsibilities:
- Provide management support to a team of claims handlers
- Lead and manage the team to ensure they are providing an exceptional customer service within SLA's
- Oversee and monitor the lifecycle of the teams claims handling
- Manage the team workload as well as holidays/absences
- Carry out 1:1 meetings and complete appraisals
- Identify training needs and implement necessary training as required
- Handle complaint calls received by the team
- Motivate the team ensuring targets and personal goals are achieved
About you:
- Proven experience as a Team Leader or Supervisor
- Strong Management skills
- Insurance Claims background/experience
- Excellent communication skills, being able to communicate clearly in a structured manner to individuals and a team
- Decision making skills
- Enjoy working in a fast-pace, pressured environment
- Good working knowledge of Word and Excel
- Industry qualifications or working towards
Salary and Benefits:
This is a full-time, permanent role Monday to Friday 9am-5pm, Office based, in addition to a competitive annual basic salary you will also receive an excellent benefits package including private healthcare scheme, pension, life assurance and health insurance, 25 days holiday plus bank holidays
#J-18808-Ljbffr
Claims Team Leader in Great Bentley employer: Adjusting Appointments Limited
As a leading insurer, we pride ourselves on fostering a supportive and dynamic work environment for our Domestic Major Loss Adjusters. With a competitive salary of up to £65,000, a comprehensive benefits package including a company car, bonus, pension, and 29 days of annual holiday, we are committed to the well-being and professional growth of our employees. Our culture encourages collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the Hampshire/Sussex area.
Contact Details:
Adjusting Appointments Limited Recruitment Team
