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- Tasks: Manage property claims and provide solutions in a vibrant team environment.
- Company: Dynamic Loss Adjusting Organisation with a focus on building claims.
- Benefits: Up to £28,000 salary, 25 days holiday, and flexible benefits.
- Why this job: Make a real difference by helping clients through challenging situations.
- Qualifications: Experience in property claims handling and excellent customer service skills.
- Other info: Remote working options and support for industry qualifications.
The predicted salary is between 16800 - 28000 £ per year.
An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims.
As a Property Claims Handler you will:
- Answer incoming telephone calls and deal with incoming electronic instructions.
- Liaise with customers, clients, insurers via the telephone, email and in writing.
- Handle and resolve insurance related technical questions from clients.
- Monitor the progress of new and existing claims within strict deadlines.
- Assess claims in order to ascertain liability and make decisions either accepting or declining the claims within delegated authority levels.
- Handle and deal with appointments and manage third party suppliers such as building networks, drying/restoration suppliers and flooring suppliers.
Applicant Requirements
- Buildings/Property Claims handling experience cradle to grave - Essential
- Excellent customer services skills within a telephone environment - Essential
- Be able to work within a targeted environment - Essential
- Diary management experience - Essential
- Experience of booking and arranging appointments - Essential
- The ability to manage and prioritise own workload - Essential
- Experience of handling and dealing with challenging situations - Essential
- Experience of handling complaints - Essential
- Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact
Salary & Benefits: up to £28,000 per annum plus flexi benefits including 25 days holiday plus the option to buy additional support towards industry qualifications, retailer discounts etc. remote working
Property Claims Handler in Devon employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler in Devon
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls and dealing with clients, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Property Claims Handler in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Handler role. Highlight your experience in handling property claims and any relevant customer service skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our dynamic team and how your skills can help us provide top-notch building claims solutions. Keep it engaging and personal!
Showcase Your Communication Skills: Since you'll be liaising with customers and clients, it's crucial to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've handled challenging situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adjusting Appointments Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims handling. Be ready to discuss your previous experiences and how you've managed claims from start to finish. This will show that you understand the cradle-to-grave process and can handle the responsibilities of the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is essential, prepare examples of how you've dealt with challenging situations in the past. Think about times when you turned a negative experience into a positive one for a client. This will demonstrate your empathy and ability to manage difficult conversations.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use for diary management and keeping track of appointments. This will highlight your ability to work within a targeted environment and meet deadlines.
✨Prepare for Technical Questions
Anticipate some technical questions related to insurance and claims assessment. Brush up on key concepts and be prepared to explain how you would approach assessing liability. This will show that you're not only experienced but also confident in your technical knowledge.
