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For Companies At a Glance
- Tasks: Manage insurance claims and provide top-notch customer service.
- Company: Join a reputable Loss Adjusters firm experiencing exciting growth.
- Benefits: Enjoy remote work, a competitive salary, and flexible benefits.
- Why this job: Be part of a supportive team that values your contributions and offers career development.
- Qualifications: Experience in handling property claims and excellent communication skills required.
- Other info: Work Monday to Friday with opportunities for training and team meetings.
The predicted salary is between 24000 - 36000 £ per year.
An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key Responsibilities
- Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
- Act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion.
About You
- Experienced in handling Insurance property claims from cradle to grave.
- Experienced in being able to understand various Insurer Policy wordings to establish validity.
- Excellent communication skills verbal and written.
- Good time management/organisation skills with diary management experience.
- Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience.
- IT literate and the ability to utilise multiple systems.
- Be able to travel to the local office for training/induction or as and when required for team meetings etc.
- Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable).
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
- Annual basic salary up to £30,000 per annum.
- Contributory pension.
- Performance related bonus.
- Flexi benefits.
- Voluntary benefits schemes.
- Birthday holiday.
- Share purchase scheme.
Claims Handler employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with common insurance policy wordings and claims processes. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. You might want to role-play common customer scenarios with a friend or family member to build confidence in handling queries effectively.
✨Tip Number 3
Showcase your time management skills by discussing how you've successfully handled multiple tasks or calls in previous roles. Prepare examples that highlight your ability to remain calm under pressure.
✨Tip Number 4
If you have any industry qualifications like Cert CII or Cert CILA, make sure to mention them. If you don’t, express your willingness to work towards these qualifications, as it shows your commitment to professional development.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling insurance property claims. Use specific examples that demonstrate your ability to manage claims from start to finish and your understanding of various insurer policy wordings.
Craft a Strong Cover Letter: Write a cover letter that showcases your excellent communication skills and your commitment to providing first-class customer service. Mention your time management abilities and how you can thrive in a pressured environment.
Highlight Relevant Qualifications: If you have industry qualifications like Cert CII or Cert CILA, be sure to mention them. If you are willing to work towards these qualifications, include that in your application to show your dedication to professional development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in claims handling.
How to prepare for a job interview at Adjusting Appointments Limited
✨Showcase Your Claims Experience
Be prepared to discuss your previous experience in handling insurance property claims. Highlight specific examples where you managed claims from start to finish, demonstrating your understanding of various insurer policy wordings.
✨Demonstrate Excellent Communication Skills
Since the role requires strong verbal and written communication, practice articulating your thoughts clearly. Consider preparing answers to common questions about how you've effectively communicated with clients and colleagues in past roles.
✨Exhibit Time Management Abilities
Prepare to discuss how you manage your time and organise your workload, especially in a pressured environment. Share examples of how you prioritise tasks and handle volume calls while maintaining a high-quality service.
✨Familiarise Yourself with IT Systems
As the role requires IT literacy, be ready to talk about your experience with multiple systems. If possible, research the specific software or tools used by the company and express your willingness to learn new technologies.
