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For Companies At a Glance
- Tasks: Manage property claims and provide top-notch customer service from start to finish.
- Company: Join Adjusting Appointments Limited, a reputable firm in the insurance industry.
- Benefits: Enjoy remote work options, a competitive salary, and performance-related bonuses.
- Why this job: Be part of a growing team that values exceptional service and offers career development.
- Qualifications: Experience in handling property insurance claims and strong communication skills are essential.
- Other info: Flexible working hours with opportunities for training and professional growth.
The predicted salary is between 24000 - 42000 £ per year.
An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.
Key responsibilities:
• Investigating, negotiating and agreeing settlement of claims
• Liaising with the Insured, Insurers/Brokers on a day-to-day basis
• Liaise with stakeholders overseas
• Produce reports
• Ensure time reporting and billing is compliant
• Liaise closely with the team of Field Adjusters where appropriate
• Attend Client review meetings
About you:
• Previous Claims handling experience including caseload management
• Experience of handling Property Claims covering all general perils
• Exceptional communication skills both written and verbal
• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties
• Proven capability in negotiation, decision making and problem-solving skills.
• Thrive in a high-pressured working environment
• Be driven to meet and exceed targets
• Industry qualifications, working towards or be keen to study and work towards
• Be happy to work from on office base 2/3 days per week
Salary and Benefits:
• Competitive Annual Basic Salary
Full support towards Industry qualification as well as support towards career progression and development
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with common property claims scenarios, such as fire, flood, and theft. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. As a Claims Handler, you'll need to convey complex information clearly, so practice explaining insurance concepts in simple terms.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Research Adjusting Appointments Limited and their approach to customer service. Tailoring your discussions in interviews to reflect their values can set you apart from other candidates.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling property insurance claims. Include specific examples of cases you've managed and the outcomes, as this will demonstrate your expertise to Adjusting Appointments Limited.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your ability to manage a caseload effectively. Mention your familiarity with various insurer policy wordings and how you can contribute to providing a first-class customer experience.
Highlight Relevant Qualifications: If you have industry qualifications like CII or Cert CILA/BDMA, be sure to mention them prominently. If you're working towards these qualifications, include that information as well to show your commitment to professional development.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, consider including a brief example in your application that illustrates how you've successfully communicated with clients or resolved complex issues in the past.
How to prepare for a job interview at Adjusting Appointments Limited
✨Know Your Claims
Familiarise yourself with various types of property claims, including fire, flood, and theft. Be prepared to discuss your experience handling these claims and how you navigated challenges in the past.
✨Demonstrate Customer Service Skills
Since providing exceptional customer service is key, think of examples where you've gone above and beyond for clients. Highlight your communication skills and how you ensure a seamless claims journey.
✨Understand Insurer Policies
Brush up on different insurer policy wordings and be ready to explain how you assess their validity. This shows your expertise and ability to handle claims effectively.
✨Showcase Time Management Abilities
Prepare to discuss how you manage your caseload and prioritise tasks under pressure. Share specific strategies or tools you use to stay organised and maintain quality service.
