Claims Handler

Claims Handler

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage Property and Liability Claims from start to finish across the UK and Europe.
  • Company: Join a leading Independent Global Loss Adjusters with a strong reputation in the industry.
  • Benefits: Enjoy competitive salary, healthcare scheme, 25 days holiday, and support for career progression.
  • Why this job: Be part of a dynamic team, develop your skills, and make a real impact in claims management.
  • Qualifications: Previous claims handling experience and strong communication skills are essential.
  • Other info: Work in the office 2-3 days a week, with a supportive environment for growth.

The predicted salary is between 36000 - 60000 £ per year.

An experienced Claims Handler is required by a leading Independent Global Loss Adjusters to join their established and experienced Claims Team where you will be responsible for managing a portfolio of Property and Liability Claims cradle to grave for both the UK and Europe.

Key responsibilities:

• Investigating, negotiating and agreeing settlement of claims

• Liaising with the Insured, Insurers/Brokers on a day-to-day basis

• Liaise with stakeholders overseas

• Produce reports

• Ensure time reporting and billing is compliant

• Liaise closely with the team of Field Adjusters where appropriate

• Attend Client review meetings

About you:

• Previous Claims handling experience including caseload management

• Experience of handling Property Claims covering all general perils

• Exceptional communication skills both written and verbal

• Strong relationship management skills with the ability of establishing good working relationships with the team, colleagues and 3rd parties

• Proven capability in negotiation, decision making and problem-solving skills.

• Thrive in a high-pressured working environment

• Be driven to meet and exceed targets

• Industry qualifications, working towards or be keen to study and work towards

• Be happy to work from on office base 2/3 days per week

Salary and Benefits:

• Competitive Annual Basic Salary

Full support towards Industry qualification as well as support towards career progression and development

• Hours are Monday to Friday 9.00am-5.00pm

• 25 days holiday per annum plus bank holidays

• Healthcare Scheme

• Pension – 8% Employer, 2 % Employee

• Life Assurance

• Health Insurance

Claims Handler employer: Adjusting Appointments Limited

Join a leading Independent Global Loss Adjusters as a Claims Handler, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee development, the company offers comprehensive training towards industry qualifications, competitive salaries, and generous benefits including healthcare and pension schemes. Located in a vibrant area, this role not only provides meaningful work managing diverse claims but also fosters a culture of collaboration and excellence among a dedicated team.
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Contact Detail:

Adjusting Appointments Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in property and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the insurance and claims handling industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare for potential interview questions by practising your responses to scenarios involving negotiation and problem-solving. Use examples from your past experience to illustrate your skills effectively.

✨Tip Number 4

Showcase your communication skills by being clear and concise in all interactions with us. Whether it's during a phone call or an interview, effective communication is key in the claims handling role.

We think you need these skills to ace Claims Handler

Claims Handling Experience
Portfolio Management
Property Claims Knowledge
Negotiation Skills
Communication Skills
Relationship Management
Problem-Solving Skills
Decision-Making Skills
Report Writing
Stakeholder Liaison
Time Management
Attention to Detail
Ability to Work Under Pressure
Target-Driven Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous claims handling experience, particularly in managing Property and Liability Claims. Use specific examples to demonstrate your skills in negotiation, decision-making, and problem-solving.

Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional communication skills and your ability to build strong relationships with clients and colleagues. Mention your enthusiasm for working in a high-pressure environment and your drive to meet targets.

Highlight Relevant Qualifications: If you have any industry qualifications or are working towards them, be sure to mention these in your application. This shows your commitment to professional development and aligns with the company's support for career progression.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in claims handling.

How to prepare for a job interview at Adjusting Appointments Limited

✨Showcase Your Claims Experience

Make sure to highlight your previous claims handling experience during the interview. Be prepared to discuss specific cases you've managed, particularly in property claims, and how you approached negotiations and settlements.

✨Demonstrate Communication Skills

Since exceptional communication is key for this role, practice articulating your thoughts clearly. Use examples that showcase your ability to liaise effectively with insured parties, insurers, and other stakeholders.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about challenging situations you've faced in your previous roles. Prepare to discuss how you approached these problems, the decisions you made, and the outcomes, demonstrating your negotiation and decision-making skills.

✨Research the Company and Industry

Familiarise yourself with the company’s values and recent developments in the insurance industry. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.

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