At a Glance
- Tasks: Join a dynamic team providing essential admin support to the Claims department.
- Company: Be part of a leading Independent Global Loss Adjusters with a supportive culture.
- Benefits: Enjoy competitive salary, 25 days holiday, healthcare scheme, and pension contributions.
- Why this job: Gain valuable experience in a fast-paced environment while developing your career in insurance.
- Qualifications: Strong communication and organisational skills; experience in customer service or insurance preferred.
- Other info: Office-based role with opportunities for industry qualifications and career growth.
The predicted salary is between 28800 - 43200 £ per year.
An experienced Support Administrator is required to join a leading Independent Global Loss Adjusters where you will join a fabulous team, working together fully supporting each other whilst working alongside the Field Loss Adjusting and Management Team. You will be responsible for providing administrative support to the Claims team handling a mixture of Property & Liability (Personal Injury) losses through to settlement throughout the UK and Europe.
Key Responsibilities
- Ensuring data is accurately input in order to achieve high standards of quality and management information.
- Diary management.
- Booking and arranging appointments.
- Dealing with external queries.
- Liaising with Field Loss Adjusters as and when required.
- Running, checking and analysing management reports.
- Attending client review meetings.
- Liaise with Brokers and Insurers.
- Carry out other general administration tasks as and when required.
About You
- Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality.
- The ability to forge and develop strong relationships both internally and externally.
- Experience working within a Customer Services/Insurance related role - ideally within an Insurance Claims environment.
- Thrive in a high-pressured working environment.
- Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint.
- Advanced Excel knowledge would be advantageous.
- Be happy to work from an office base within a Team environment.
Salary And Benefits
- Competitive Annual Basic Salary.
- Hours are Monday to Friday 9.00am-5.00pm.
- 25 days holiday per annum plus bank holidays.
- Healthcare Scheme.
- Pension - 8% Employer, 2% Employee.
- Life Assurance.
- Health Insurance.
- Support towards Industry qualifications and full support towards career development.
Claims Administrator employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Administrator
✨Tip Number 1
Familiarise yourself with the insurance claims process, especially in relation to Property and Liability losses. Understanding the nuances of these types of claims will help you engage more effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel. Since advanced Excel knowledge is advantageous for this role, consider taking a quick online course or tutorial to enhance your proficiency before applying.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in claims administration. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 4
Prepare to discuss your experience in high-pressure environments. Think of specific examples where you've successfully managed multiple tasks or dealt with challenging situations, as this will resonate well with the team-oriented culture they are looking for.
We think you need these skills to ace Claims Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, particularly within the insurance claims sector. Emphasise your organisational skills and any experience with diary management or liaising with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your exceptional communication skills and ability to work under pressure. Mention specific examples of how you've successfully managed relationships with clients or colleagues in previous roles.
Highlight Technical Skills: Since the role requires strong knowledge of MS Office applications, particularly Excel, be sure to mention any advanced skills you possess. If you have experience running and analysing reports, include that as well.
Show Enthusiasm for Teamwork: In your application, express your eagerness to work in a team environment. Share experiences where you collaborated effectively with others, especially in high-pressure situations, to demonstrate your fit for the company culture.
How to prepare for a job interview at Adjusting Appointments Limited
✨Showcase Your Communication Skills
As the role requires exceptional communication skills, be prepared to demonstrate your ability to articulate clearly and effectively. Use examples from your past experiences where you successfully communicated with clients or team members.
✨Highlight Your Organisational Abilities
Since the position involves diary management and handling multiple tasks, share specific instances where your organisational skills made a difference. Discuss how you prioritise tasks and manage your time efficiently.
✨Familiarise Yourself with Claims Processes
Brush up on your knowledge of insurance claims processes, particularly in Property and Liability. Being able to discuss relevant terminology and procedures will show your preparedness and interest in the field.
✨Demonstrate Teamwork and Relationship Building
The job emphasises working within a team and building relationships. Prepare to talk about how you've collaborated with others in previous roles and how you approach building rapport with clients and colleagues alike.