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- Tasks: Manage property claims and provide solutions in a vibrant team environment.
- Company: Dynamic Loss Adjusting Organisation with a focus on building claims.
- Benefits: Up to £28,000 salary, 25 days holiday, and flexible benefits.
- Why this job: Make a real difference by helping clients through challenging situations.
- Qualifications: Experience in property claims handling and excellent customer service skills.
- Other info: Remote working options and support for industry qualifications.
The predicted salary is between 16800 - 28000 £ per year.
An experienced Claims Handler is required to join a Dynamic Loss Adjusting Organisation providing building claims solutions on a nationwide basis. You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims.
As a Property Claims Handler you will:
- Answer incoming telephone calls and deal with incoming electronic instructions.
- Liaise with customers, clients, insurers via the telephone, email and in writing.
- Handle and resolve insurance related technical questions from clients.
- Monitor the progress of new and existing claims within strict deadlines.
- Assess claims in order to ascertain liability and make decisions either accepting or declining the claims within delegated authority levels.
- Handle and deal with appointments and manage third party suppliers such as building networks, drying/restoration suppliers and flooring suppliers.
Applicant Requirements
- Buildings/Property Claims handling experience cradle to grave - Essential
- Excellent customer services skills within a telephone environment - Essential
- Be able to work within a targeted environment - Essential
- Diary management experience - Essential
- Experience of booking and arranging appointments - Essential
- The ability to manage and prioritise own workload - Essential
- Experience of handling and dealing with challenging situations - Essential
- Experience of handling complaints - Essential
- Possess excellent empathy skills being able to handle customers who have had losses / damage to their homes via fire, flood & water impact
Salary & Benefits: up to £28,000 per annum plus flexi benefits including 25 days holiday plus the option to buy additional support towards industry qualifications, retailer discounts etc. remote working
Property Claims Handler in Cheshire employer: Adjusting Appointments Limited
Contact Detail:
Adjusting Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler in Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the property claims industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Property Claims Handler roles and practice your responses. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience handling challenging situations or managing complaints, be ready to share specific examples during interviews. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Property Claims Handler role!
We think you need these skills to ace Property Claims Handler in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Handler role. Highlight your experience in handling property claims and any relevant customer service skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our dynamic team and how your skills can help us provide top-notch building claims solutions. Keep it engaging and personal!
Showcase Your Communication Skills: Since you'll be liaising with customers and clients, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure to highlight your ability to handle challenging situations with empathy.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Adjusting Appointments Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims handling. Be ready to discuss your experience with cradle-to-grave claims and how you've managed them in the past. This will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in challenging situations. Think about specific instances where you turned a negative experience into a positive one.
✨Demonstrate Your Diary Management Prowess
Be prepared to talk about how you manage your workload and appointments effectively. Share strategies you use to prioritise tasks and ensure deadlines are met, as this is crucial for the role.
✨Empathy is Key
Given the sensitive nature of property claims, it's important to convey your empathy skills. Prepare to discuss how you've handled customers dealing with losses or damage, and how you approached those conversations with care and understanding.
