Are you an experienced Property Claims handler with experience of handling Commercial and Domestic Property Claims? Would you like to work for a long established reputable Adjusting firm? Do you thrive working in a fast-paced, telephone biased role where you can showcase your customer services skills? Do you enjoy handling end to end claims with full case management from FNOL through to conclusion? Do you enjoy doing virtual desk top assessments? As an experienced Property Claims Handler, you will join a small team of TPA Claims Handlers providing an exceptional customer service to policyholders, being responsible for the day-to-day full claims management of the lifecycle of the claims in a fast paced, telephone biased environment. Key responsibilities: Be the first port of call for incoming Claims acting as the Insurer Triage claims calls for validation Register and log all new claims Proactively manage the full claims lifecycle Carry out Virtual desktop assessments and assist with building schedules of repair Negotiate settlements including Cash Settlement of claims within personal delegated authority limits and provide support to network contractors on building repairs Liaise with other departments and external clients Report any issues or complaints and delegate to the relevant point of contact Identify potentially fraudulent activity About you: An experienced Claims Handler with a background in dealing with Domestic and Commercial Property Claims Have an understanding of the Insurance Industry A track record of working in a fast based, telephone-based claims environment Experienced in handling FNOL calls and being able to manage the full life cycle of the claims process Exceptional customer services skills and experience Motivated to progress and develop further Ideally Industry qualified i.e. Cert CII, working towards Diploma level or working towards (desirable) Knowledge of buildings and build pathology (desirable) Knowledge of scoping tools and scheduling experience using symbility/sore logic (desirable)
Property Claims Handler in West Bromwich employer: Adjusting Appointments Limited Careers
Join a forward-thinking company that values flexibility and employee well-being, offering Subsidence Surveyors the opportunity to work from home while covering a diverse regional area. With a competitive salary, comprehensive benefits package, and a strong focus on professional development, this role not only supports your career growth but also fosters a collaborative and supportive work culture. Experience the unique advantage of being part of a team that prioritises innovation and excellence in managing subsidence claims.
Contact Details:
Adjusting Appointments Limited Careers Recruitment Team
