Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients and colleagues with admin tasks, onboarding, and communication.
- Company: Join a fast-growing accountancy firm in Gloucester, serving diverse clients.
- Benefits: Enjoy flexible working, 25 days holiday, and a vibrant social calendar.
- Why this job: Gain exposure to various business areas while contributing to client success.
- Qualifications: Strong communicator with customer service skills; previous office experience preferred.
- Other info: Ideal for organised individuals who thrive in a busy environment.
The predicted salary is between 28800 - 43200 £ per year.
Client Support Administrator We are partnering with a rapidly growing client in the accountancy space, who is looking for a well-rounded Client Support Administrator to join their respected and growing team of business advisors in their Gloucester office. You will be joining a company of trusted advisors to a wide range of clients, from ambitious start-ups and family businesses to established multimillion-pound groups. Their services cover everything from audit, tax, and advisory, to probate and wealth management, meaning you’ll gain exposure to many different aspects of the business world. We are looking for an experienced and ambitious Client Support Administrator who will be at the heart of the day-to-day business operations, ensuring the smooth running of both colleagues and clients. This is a busy, hands-on role, where you will have the opportunity to work across many areas of the business & contribute to their continued success. What you’ll be doing: The client support administrator will be delivering administrative support across departments, onboarding new clients, requesting records, completing compliance checks, updating systems, and following up on communications. Handling incoming calls, dealing with enquiries, and providing routine responses to client queries. Offering reception cover as needed, welcoming visitors and providing a professional first impression. Monitoring and following up on emails and meetings with clients and prospects to ensure deadlines are met. Identifying opportunities to improve processes and efficiencies. Typing, formatting, and preparing letters and reports. Filing, scanning, and processing client documents. Keeping client records accurate and up to date. What we’re looking for: A strong communicator with excellent customer service skills, detail-focused and proactive in following up requests. Highly organised, thorough, and conscientious. Friendly, approachable, and enthusiastic, always willing to support colleagues. Able to work independently, use your initiative, and suggest improvements. Previous office-based experience (ideally within accountancy or finance) and confident using Microsoft Office. Comfortable prioritising and managing your own workload while remaining flexible to meet client and team needs. What you get in return: A competitive salary Exposure to a wide variety of clients Flexible and hybrid working 25 days holiday bank holidays Good pension scheme Social calendar We are looking for a people person, someone who is extremely organised, can manage their time well, with exciting customer service skills. If this role sounds like your next move, please do apply, and I look forward to discussing this exciting opportunity with you.41bf1e1f-b16b-4260-a40a-17c77a06fd15
Client Support Administrator employer: Adjacency Recruitment Group
Contact Detail:
Adjacency Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator
✨Tip Number 1
Familiarise yourself with the accountancy sector and the specific services offered by the company. Understanding their offerings, such as audit and tax services, will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will demonstrate your ability to handle the busy nature of the Client Support Administrator position.
✨Tip Number 3
Practice your communication skills by role-playing common client scenarios with a friend. Being able to confidently handle enquiries and provide professional responses will set you apart from other candidates.
✨Tip Number 4
Research the company culture and values to align your approach during the interview. Highlighting your enthusiasm for teamwork and your proactive attitude will resonate well with their expectations for a Client Support Administrator.
We think you need these skills to ace Client Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client support and administration. Emphasise your organisational skills, attention to detail, and any previous roles in accountancy or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've successfully managed client relationships or improved processes in past roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Microsoft Office and any other relevant software. Discuss your ability to prioritise tasks and manage workloads effectively, as these are key for the role.
Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you are excited about the opportunity to work with a diverse range of clients and contribute to their success.
How to prepare for a job interview at Adjacency Recruitment Group
✨Showcase Your Communication Skills
As a Client Support Administrator, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and respond to questions thoughtfully. Use examples from your past experiences where you successfully handled client queries or collaborated with colleagues.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. During the interview, discuss how you manage your workload and prioritise tasks. Share specific strategies you use to stay organised, such as tools or methods that help you keep track of deadlines and client communications.
✨Demonstrate Proactivity
Employers are looking for someone who can take initiative. Prepare to talk about instances where you identified opportunities for process improvements or efficiencies in your previous roles. This will show that you are not just reactive but also proactive in your approach to work.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service abilities. Think of examples where you dealt with challenging situations or difficult clients, and explain how you resolved them while maintaining professionalism and a positive attitude.
