At a Glance
- Tasks: Lead key customer relationships and manage complex buyer landscapes.
- Company: Join a top global Platform-as-a-Service provider with a vibrant culture.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for career growth in a rapidly expanding tech company.
- Why this job: Make a real impact by delivering exceptional customer experiences and driving innovation.
- Qualifications: 6+ years in sales/account management, strong track record in retail or online gaming.
The predicted salary is between 60000 - 80000 € per year.
Why work for Aditi: We are focused on helping companies ‘change the business’ by leveraging the power of cloud, enterprise-social and mobile. We have an IP led global services model that helps customers increase time to market by over 3 months and leverage offshore economics. Aditi is one of the top 3 Platform-as-a-Service solution providers globally, one of the top 5 Microsoft technology partners, and voted as one of the top 5 IT workplaces. We are a 1000+ people, 100M USD startup, passionate about working with super smart people.
Why work with our group: We love working with technology aggressive businesses to build game changing innovations. Our business in the UK counts the largest co-operative retail chain, the 2nd largest betting chain, one of the top 10 universities, insurance and capital markets companies as customers. We are growing at 40% YoY and are building a core team that will propel us to one of the top 2 emerging technology consulting companies in the UK.
We are looking for a sharp, confident and passionate team player to lead key customer relationships in the UK. The role is a classic combination of consultative sales and relationship management, and will involve managing complex buyer landscapes, and a multi-location delivery team. Your day job will involve everything from understanding industry trends and mapping them to new opportunities, to dealing with delivery escalations, to working on complex technical pre-sales, to negotiating tough service levels. We are particularly interested in candidates who have had extensive experience managing large Retail players in the UK.
We would love you to help us:
- Deliver the best possible Customer Experience at every level of contact, from opportunity qualification to exit, both externally and internally.
- Create sustainable, interdependent, customer relationships that enable growth for the geography and as well as our teams.
- Seek, and execute challenging work for everyone, with respect to complexity of sales, account management, process and technology.
- Facilitate a great working environment, and enable learning and growth for each employee that works with our teams.
Key Activities:
- Work closely with customer stakeholders to ensure Aditi delivers to their expectations, and that the relationship delivers to potential.
- Work very closely with their peers in Delivery and other teams to ensure customer satisfaction.
- Maintain a very high level of account based marketing and lead generation activity.
- Work closely with Delivery teams, pre-sales and competency centres/practices to convert opportunities.
- Exceed monthly, quarterly and annual services targets.
Desired Skills & Experience:
- Have a Bachelor’s degree or equivalent experience in the IT field.
- Have a minimum of 6 years external sales or account management experience, ideally demonstrating a track record of consistently overachieving against bookings target.
- Have a strong sales track record selling complex consulting and/or services to customers in the online gaming/betting or Retail or B2C space.
- Be a self-starter, and have a proven ability to learn on the job.
- Demonstrate poise, maturity and have a proven ability to engage with C-level decision makers.
- Demonstrate excellent presentation skills (written and verbal) and have strong interpersonal skills.
Aditi helps product companies, web businesses and enterprises leverage the power of cloud, e-social and mobile, to drive competitive advantage. We are passionate about emerging technologies and are focused on custom development. We provide innovation solutions in 4 domains:
- Digital Marketing solutions that enable online businesses increase customer acquisition.
- Cloud solutions that help companies build for traffic and computation surge.
- Enterprise Social solutions that enable enterprises enhance collaboration and productivity.
- Product Engineering services that help ISVs accelerate time-to-market.
We believe in hiring and retaining only top percentile talent and being 100% referencable.
Senior Manager - Client Services in London employer: Aditi Technologies Pvt Limited
Aditi is an exceptional employer, renowned for its innovative approach to technology and commitment to employee growth. With a vibrant work culture that fosters collaboration and creativity, employees are empowered to build meaningful relationships with clients while driving impactful solutions in the fast-paced tech landscape of London. The company offers competitive benefits, a supportive environment for professional development, and the opportunity to work alongside some of the brightest minds in the industry, making it an ideal place for those seeking a rewarding career in client services.
Contact Detail:
Aditi Technologies Pvt Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager - Client Services in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Aditi and understand their services and clients. Be ready to discuss how your experience aligns with their needs, especially in retail and gaming. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Senior Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Aditi and being part of our exciting journey in the tech world.
We think you need these skills to ace Senior Manager - Client Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Manager - Client Services role. Highlight your experience in consultative sales and relationship management, especially with large Retail players in the UK. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for technology and your track record of exceeding targets. Let us know why you’re excited about working with Aditi and how you can contribute to our growth.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage complex buyer landscapes and deliver exceptional customer experiences. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Aditi Technologies Pvt Limited
✨Know Your Stuff
Before the interview, dive deep into Aditi's services and recent projects. Familiarise yourself with their cloud solutions and how they help businesses thrive. This will not only show your genuine interest but also allow you to speak confidently about how your experience aligns with their goals.
✨Showcase Your Sales Savvy
Prepare specific examples from your past experiences where you've successfully managed complex sales processes or client relationships. Highlight your achievements in exceeding targets, especially in the retail or online gaming sectors, as this will resonate well with Aditi's focus.
✨Engage with C-Level Insights
Since the role involves engaging with C-level decision-makers, practice articulating your thoughts clearly and confidently. Prepare to discuss industry trends and how they impact business decisions, demonstrating your ability to think strategically and engage at a high level.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about Aditi's future projects or how they plan to maintain their growth trajectory. This shows that you're not just interested in the job, but also in the company's vision and direction.
