At a Glance
- Tasks: Lead key customer relationships and manage complex buyer landscapes.
- Company: Join a top global Platform-as-a-Service provider with a vibrant culture.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for career growth in a rapidly expanding tech company.
- Why this job: Make a real impact by delivering exceptional customer experiences and driving innovation.
- Qualifications: 6+ years in sales/account management, strong track record in retail or online gaming.
The predicted salary is between 60000 - 80000 £ per year.
Why work for Aditi: We are focused on helping companies ‘change the business’ by leveraging the power of cloud, enterprise-social and mobile. We have an IP led global services model that helps customers increase time to market by over 3 months and leverage offshore economics. Aditi is one of the top 3 Platform-as-a-Service solution providers globally, one of the top 5 Microsoft technology partners, and voted as one of the top 5 IT workplaces. We are a 1000+ people, 100M USD startup, passionate about working with super smart people.
Why work with our group: We love working with technology aggressive businesses to build game changing innovations. Our business in the UK counts the largest co-operative retail chain, the 2nd largest betting chain, one of the top 10 universities, insurance and capital markets companies as customers. We are growing at 40% YoY and are building a core team that will propel us to one of the top 2 emerging technology consulting companies in the UK.
We are looking for a sharp, confident and passionate team player to lead key customer relationships in the UK. The role is a classic combination of consultative sales and relationship management, and will involve managing complex buyer landscapes, and a multi-location delivery team. Your day job will involve everything from understanding industry trends and mapping them to new opportunities, to dealing with delivery escalations, to working on complex technical pre-sales, to negotiating tough service levels. We are particularly interested in candidates who have had extensive experience managing large Retail players in the UK.
We would love you to help us:
- Deliver the best possible Customer Experience at every level of contact, from opportunity qualification to exit, both externally and internally.
- Create sustainable, interdependent, customer relationships that enable growth for the geography and as well as our teams.
- Seek, and execute challenging work for everyone, with respect to complexity of sales, account management, process and technology.
- Facilitate a great working environment, and enable learning and growth for each employee that works with our teams.
Key Activities:
- Work closely with customer stakeholders to ensure Aditi delivers to their expectations, and that the relationship delivers to potential.
- Work very closely with their peers in Delivery and other teams to ensure customer satisfaction.
- Maintain a very high level of account based marketing and lead generation activity.
- Work closely with Delivery teams, pre-sales and competency centres/practices to convert opportunities.
- Exceed monthly, quarterly and annual services targets.
Desired Skills & Experience:
- Have a Bachelor’s degree or equivalent experience in the IT field.
- Have a minimum of 6 years external sales or account management experience, ideally demonstrating a track record of consistently overachieving against bookings target.
- Have a strong sales track record selling complex consulting and/or services to customers in the online gaming/betting or Retail or B2C space.
- Be a self-starter, and have a proven ability to learn on the job.
- Demonstrate poise, maturity and have a proven ability to engage with C-level decision makers.
- Demonstrate excellent presentation skills (written and verbal) and have strong interpersonal skills.
Aditi helps product companies, web businesses and enterprises leverage the power of cloud, e-social and mobile, to drive competitive advantage. We are passionate about emerging technologies and are focused on custom development. We provide innovation solutions in 4 domains:
- Digital Marketing solutions that enable online businesses increase customer acquisition.
- Cloud solutions that help companies build for traffic and computation surge.
- Enterprise Social solutions that enable enterprises enhance collaboration and productivity.
- Product Engineering services that help ISVs accelerate time-to-market.
We believe in hiring and retaining only top percentile talent and being 100% referencable.
Senior Manager - Client Services in London employer: Aditi Technologies Pvt Limited
Aditi is an exceptional employer, renowned for its innovative approach to technology and commitment to employee growth. With a vibrant work culture that fosters collaboration and creativity, employees are empowered to build meaningful relationships with clients while driving impactful solutions in the fast-paced tech landscape of London. The company offers competitive benefits, a supportive environment for professional development, and the opportunity to work alongside some of the brightest minds in the industry, making it an ideal place for those seeking a rewarding career in client services.
Contact Details:
Aditi Technologies Pvt Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager - Client Services in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Manager - Client Services at Aditi Technologies Pvt Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Aditi Technologies Pvt Limited or be willing to refer you for that Senior Manager - Client Services position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Aditi Technologies Pvt Limited who’s on the lookout for their next Senior Manager - Client Services star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Manager - Client Services role at Aditi Technologies Pvt Limited!
We think you need these skills to ace Senior Manager - Client Services in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Aditi Technologies Pvt Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Aditi Technologies Pvt Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Aditi Technologies Pvt Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
