At a Glance
- Tasks: Manage customer orders and ensure timely dispatch while adhering to company policies.
- Company: Join adidas, a leading global sports brand with a vibrant culture.
- Benefits: 12-month contract with competitive pay and opportunities for growth.
- Other info: Work in a fast-paced environment with a focus on teamwork and innovation.
- Why this job: Be part of a dynamic team that ensures customer satisfaction and efficient delivery.
- Qualifications: Good PC skills, Microsoft Office knowledge, and strong communication abilities.
The predicted salary is between 25000 - 30000 £ per year.
12 month fixed term contract
Purpose & Overall Relevance for the Organization
To ensure all orders (customer and special handling/3rd Party) are booked in where required and dispatched in accordance with customers’ specifications and agreed parameters, whilst adhering to the adidas (UK) Limited transport policy.
Key Responsibilities
- Reporting to Distribution Team Leaders and Manager where applicable.
- Understand all aspects of booking in deliveries with customers in line with the adidas group transport and distribution policy.
- Understand account requirements for delivery.
- Ensure all aspects of delivery records are kept up to date to include business software including Manhattan and SAP and Microsoft Office based tracking reporting.
- Work closely with Transport to ensure the most efficient transport solution is in place to achieve delivery in a cost‑effective way.
- Investigate all delivery failures and report back on findings.
- Adhere to all departmental SLA's and targets.
- Ensure any deliveries that fall out of the required trade month are reported to the team leaders.
- Provide POD's where required for internal customers upon request.
- Co‑ordinate collections where required.
- Respond to delivery queries and discrepancies for both internal and external customers.
- Ensure all weekly KPI reports are kept up to date.
Key Relationships
- Warehouse
- Transport
- 3rd Party vas/embellishers/Transport Providers
- Customer Service Team
- VAS Returns
- Credit control
- Inbound Footlocker and Benelux teams
- Ops Support
- Purchase Order Management
- Customers
Knowledge, Skills and Abilities
- Informing, Planning
- Timely decision making
- Functional/Technical skills
- Integrity and Trust
- Customer focus
- Peer relationships and support
- Time management
Requisite Education and Experience / Minimum Qualifications
- Good PC Skills and intermediate level of Microsoft Office suite.
- SAP / Manhattan knowledge would be an advantage.
- Good communication skills.
- Ability to work on own initiative.
Administrator Distribution in Stockport employer: ADIDAS
At adidas (UK) Limited, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within the company. Located in a vibrant area, we offer competitive benefits and a supportive environment where every team member can thrive while contributing to our mission of delivering excellence in distribution.
